Meal Ordering Assistant

gategroup; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401k with company match

Medical, dental, vision plans

Life insurance

Disability insurance

Employee Discounts

Free meals for unit roles

Commuter benefits

PTO

Job summary

gategroup is seeking an energetic administrative support associate to assist with meal ordering in a multi-airline unit in the Denver area. The role handles calls, billing, and meal counts, working an afternoon shift and contributing to unit operations.

The position requires a high school diploma and about one year of office experience, with attention to detail and basic math skills. Benefits include healthcare, 401k, life and disability insurance, and commuter perks.

Qualifications

• High School Diploma is required.
• At least 1 year of general office experience.

Responsibilities

• Answers all incoming telephone calls and dispatches calls appropriately.
• Generates billing information, produces check sheets and receives flight loads/meal counts.
• Performs other duties as assigned by the Unit Manager.

Skills

Detail oriented

Basic math skills

Computer literacy

Oral communication

Education

High School Diploma

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for providing administrative support for the meal ordering process in a multi-airline unit.

Annual Hiring Range/Hourly Rate: $23 - $25/An Hour Shift: 1pm-9:30pm

Benefits

• Paid time off 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Answers all incoming telephone calls and dispatches calls appropriately.
• Generates billing information, produces check sheets and receives flight loads/meal counts.
• Performs other duties as assigned by the Unit Manager.

Qualifications

Education

High School Diploma

Work Experience

1 year of general office experience

Technical Skills

• Must be detail oriented and organized
• Must have very good basic math skills
• Some computer knowledge required

Language / Communication Skills

• Effective oral communication skills

Job Dimensions

Geographic Responsibility: Unit

Unit Type of Employment: Full-time / Part-time

Travel %: None

Exemption Classification: Non-Exempt

Internal Relationships

Unit employees

External Relationships

N/a

Work Environment / Requirements of the Job

Normal Office Environment

Budget / Revenue Responsibility

(Local Currency)

Organization Structure

Direct Line Manager (Title): GM, Unit or Dir, Supply Chain, or Spv, Ops

Dotted Line Manager (Title, if applicable): N/A

Number of Direct Reports: N/A

Number of Dotted Line Reports: Estimated Total Size of Team: 2

Competencies Required to be Successful in the Job

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Values

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability.

To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrity

We communicate and keep each other informed

We put our heads together to problem solve and deliver excellence as a team

We have passion for our work and we pay attention to the little details

We foster an environment of accountability, take responsibility for our actions and learn from our mistakes

We do what we say we will do, when we say we are going to do it

We care about our coworkers, always taking an opportunity to make someone’s day better

Equal Opportunity Confirmation

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Status

We anticipate that this job will close on: 09/25/2026

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.