Security Manager- National Client

Allied Universal; Austin (TX); On-site; USD 75,000 - 85,000; Full time

Job summary

Join a leading security services company as a Security Manager, overseeing client operations and ensuring compliance across multiple states. This role involves direct client engagement, staff training, and operational oversight designed to enhance security practices. A competitive salary and comprehensive benefits await the right candidate.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid holidays and personal days

Vacation accrual

Qualifications

• 5+ years of work experience or high school diploma required.
• 3+ years of security management experience needed.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Act as primary client contact and manage operational issues.
• Ensure compliance with client and company standards.
• Coach and develop site staff, maintaining quality training.

Skills

Initiative

Communication

Microsoft Office proficiency

Professional judgment

Education

High school diploma or equivalent

Bachelor’s Degree in Criminal Justice, Business, or related field

Job description

Join to apply for the Security Manager- National Client role at Allied Universal.

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Exciting opportunity to support one of the largest telecommunications and mass media organizations. The Enterprise Account Client Manager will serve as an internal security operations expert focusing on the client relationship across multiple states. The EACM will work with the clients’ Corporate Security Executives, showcasing and adhering to Allied Universal’s capabilities and strengths while serving as the liaison with local branch offices and support functions.

This role requires daily onsite at the client headquarters in Des Peres, MO, or the candidate can be based in Texas with monthly travel to MO.

Pay Rate: $75,000-$85,000 per year

Great opportunity to join a growing company.

Responsibilities

• Act as the primary client contact for the assigned Enterprise Account. Responsible for regular face-to-face client interaction and proactive resolution of operational issues; maintain ongoing contact, including site visits, meetings, responses, and events.
• Utilize enterprise, branch, and corporate resources to define, address, and resolve client issues, including staffing, service, and personnel concerns.
• Ensure all post requirements are current, including post orders, training, licensing, staff training, vehicle policies, uniform standards, and other policies.
• Ensure staff meet all client and company standards, follow policies, and handle employee relations appropriately.
• Assist in coaching, developing, and training site staff to meet branch needs, including oversight of policy execution.
• Responsible for new account startups and transitions, ensuring staffing, training, and uniforms are addressed, and participating in startup activities.
• Attend and participate in management meetings regionally and corporately.
• Observe operations and suggest efficiency improvements, growth ideas, and plans.
• Travel within the territory up to 50% for site management and inspections.
• Ensure completion of client training and maintain compliance.
• Maintain site-specific post orders/read files.

Qualifications

• High school diploma or equivalent, or 5+ years of work experience.
• At least 3 years of security management experience.
• Ability to take initiative, handle multiple tasks, and meet deadlines.
• Proficiency in Microsoft Office and office management technology.
• Professional judgment, discretion, and excellent communication skills.
• Ability to interact effectively at all organizational levels, including with clients.

Preferred Qualifications

• Bachelor’s Degree in Criminal Justice, Business, or related field.
• Experience in law enforcement or military.

Benefits

• Medical, dental, vision, life, AD&D, and disability insurance.
• 401(k) or Supplemental Income Plan, subject to eligibility.
• Paid holidays, sick days, and personal days.
• Vacation accrual at 3.08 hours biweekly; unused vacation paid where law requires.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected characteristics. For more info, visit www.aus.com. For accommodations or questions, contact our HR department. Find your local office at www.aus.com/offices.

Requisition ID 2025-1389092