Security Manager: Entry Level

Houston Rockets; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

The Houston Rockets are seeking a Security Manager responsible for overseeing security operations at the Toyota Center. The role entails managing security teams, ensuring compliance with safety regulations, and collaborating with law enforcement. Candidates must have a relevant degree and extensive experience in security management within large venues.

Qualifications

• Minimum of 3 years of progressive security management experience.
• Experience in large event venues or sports arenas preferred.
• In-depth knowledge of security technologies.

Responsibilities

• Develop and enforce security protocols for the Toyota Center.
• Manage security personnel scheduling and training.
• Coordinate with NBA league security and law enforcement.

Skills

Leadership

Organizational Skills

Communication

CCTV Knowledge

Incident Management

Education

Bachelor’s degree in Criminal Justice or related field

Tools

CCTV

Access Control Systems

Incident Management Systems

Job description

General Description:
The Security Manager for the Toyota Center and Houston Rockets is responsible for overseeing and executing all security operations across the venue, including event and non-event days.
This role ensures the safety and security of all guests, team members, players, VIPs, and property. This position is a strategic leader with experience in large-scale venue security, emergency preparedness, and crowd management. The Security Manager works closely with arena operations, NBA security, law enforcement, and other stakeholders to uphold a safe and welcoming environment.

RESPONSIBILITIES include but are not limited to:

• Develop, implement, and enforce security protocols for the Toyota Center and Houston Rockets organization.
• Manage a team of security personnel, including scheduling, training, performance reviews, and staffing for events and games.
• Coordinate closely with NBA league security, local law enforcement, and emergency services.
• Oversee access control, credentialing, and surveillance systems to ensure appropriate levels of protection for players, staff, and VIPs.
• Lead all incident response efforts including investigations, documentation, reporting, and follow-ups.
• Conduct risk assessments and threat evaluations for events, concerts, games, and other high-profile activities.
• Assist in planning and executing crowd management strategies to ensure efficient ingress, egress, and emergency evacuation procedures.
• Ensure all operations comply with NBA, local, state, and federal safety and security regulations.
• Develop and maintain emergency preparedness and crisis response plans.
• Manage security-related budgets, vendor relationships, and equipment maintenance.
• Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in criminal justice, Security Management, Emergency Management, or a related field (or equivalent experience).
• Minimum of 3 years of progressive security management experience, preferably in a large event venue, sports arena, or entertainment facility.
• Experience working with professional sports teams or leagues is highly desirable.
• Strong leadership and organizational skills; capable of managing large teams and high- pressure situations.
• In-depth knowledge of security technologies including CCTV, metal detection, access control, and incident management systems.
• Ability to work flexible hours including nights, weekends, holidays, and during events.
• Strong working relationships with law enforcement and public safety agencies.
• Ability to speak effectively before groups of customers or employees of the organization.

PHYSICAL & MENTAL REQUIREMENTS:

• The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
• The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
• The employee must be able to transfer and move items for departmental needs weighing up to 50 pounds.
• The employee must be able to adjust to changing work hours and locations as needed including nights weekends and Holidays.