Security Manager

Swetman Security Service; Biloxi, Mobile (MS, AL); On-site; USD 25,000 - 28,000; Full time

Job summary

Swetman Security Service is seeking an Area Manager for Biloxi, MS, covering Jackson County, MS and Mobile, AL markets. This full-time role oversees security operations, ensures client protection, and enforces policies across multiple sites with field travel and supervision of officers.

The position requires an armed guard permit, strong leadership, and the ability to pass background checks and drug screenings. Competitive hourly pay and growth prospects are offered.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Criminal Justice, Security Management, or related field preferred.

Responsibilities

• Oversee and manage security operations across multiple sites within the assigned region.
• Ensure protection of client property, personnel, and assets through effective security programs.
• Enforce security policies, procedures, post orders, and contractual obligations across locations.
• Conduct regular site visits to evaluate operations, identify risks, and ensure service quality.
• Travel between assigned locations to provide operational oversight and direct support.
• Recruit, hire, train, and retain qualified personnel to meet staffing needs.
• Promote a professional, accountable, and team-oriented work environment.

Skills

Leadership

Communication

Interpersonal skills

Security operations

Surveillance systems

Emergency response

Security technology

Education

High school diploma

Bachelor’s degree preferred

Tools

CCTV systems

Access control systems

Alarm monitoring

Job description

Job Details

Job Location: Biloxi, MS 39530

Position Type: Full Time

Position Overview: Area Manager (Jackson County, MS - Mobile, AL Market)

Compensation

This is an hourly position with a pay range of $18.00 - $20.00 per hour, based on training and experience. Opportunities for advancement and additional compensation may be available based on performance and operational success.

Requirements

An armed guard permit is required for this position. Candidates who do not currently possess an active permit may be considered; however, the permit must be obtained within a specified timeframe after hire and maintained throughout employment. This position will have fixed weekly hours that will be required to be worked at a job site. Candidate must be able to pass a full background check and drug screen, administered annually.

Duties and Responsibilities

The following duties are essential to meet the minimum requirements of the position, but are not limited to:

Regional Security Operations Management

• Oversee and manage security operations across multiple sites within the assigned region.
• Ensure the protection of client property, personnel, and assets through effective security programs.
• Enforce all security policies, procedures, post orders, and contractual obligations consistently across all locations.
• Conduct regular site visits to evaluate operations, identify risks, and ensure service quality.

Flexible Field Support (Working Manager Role)

• Travel between assigned locations to provide operational oversight and direct support.
• Fill open shifts or provide temporary coverage at sites as needed to maintain service continuity.
• Assist with call‑offs, emergency coverage, and short‑notice staffing needs.
• Maintain the ability to perform all essential duties of a security officer when required.
• Adapt to varying site requirements, schedules, and operational demands.

Leadership and Personnel Management

• Supervise, direct, and support site supervisors and security officers across multiple locations.
• Recruit, hire, train, and retain qualified personnel to meet staffing needs across the region.
• Conduct performance evaluations, disciplinary actions, and coaching to maintain high standards.
• Promote a professional, accountable, and team‑oriented work environment across all sites.
• Ensure all personnel are properly trained, licensed, and compliant with company and regulatory requirements.

Scheduling and Workforce Coordination

• Oversee scheduling across multiple sites to ensure full coverage and operational efficiency.
• Monitor overtime, attendance, and staffing levels, making adjustments as needed.
• Address call‑offs, staffing shortages, and scheduling conflicts in a timely and effective manner.

Incident and Emergency Oversight

• Provide leadership and direction during incidents, emergencies and critical situations across the region.
• Ensure proper response protocols are followed and coordinate with local emergency services when necessary.
• Review incident reports for accuracy and compliance, and ensure timely submission.
• Conduct follow‑up investigations and implement corrective actions as needed.

Client Relations and Account Management

• Serve as the primary liaison for multiple clients within the assigned region.
• Maintain regular communication to ensure client expectations are met or exceeded.
• Address client concerns, provide updates, and ensure high levels of customer satisfaction.
• Conduct regular client meetings and provide operational reports as required.

Compliance and Risk Management

• Ensure all operations comply with local, state, and federal regulations in both Mississippi and Alabama.
• Conduct site inspections, audits, and risk assessments across all assigned locations.
• Develop and implement risk mitigation strategies to address identified vulnerabilities.
• Maintain required documentation, licensing, and certifications for all personnel and sites.

Reporting and Documentation

• Oversee the completion and accuracy of all reports, including Daily Activity Reports and incident documentation.
• Maintain organized and detailed records for all assigned accounts.
• Analyze operational data and trends to identify areas for improvement.

Training and Development

• Coordinate and implement training programs for supervisors and officers across the region.
• Ensure ongoing development in areas such as emergency response, compliance, and customer service.
• Support leadership development and succession planning within the team.

Quality Assurance and Continuous Improvement

• Conduct regular performance audits and site inspections to ensure consistent service delivery.
• Identify operational gaps and implement improvements to enhance efficiency and effectiveness.
• Ensure adherence to company standards and contractual obligations at all times.

QualificationsQualifications

Education and Certification

• High school diploma or equivalent required; bachelor’s degree in Criminal Justice, Security Management, or a related field preferred.

Experience

• A minimum of 5-years of experience in security operations
• Proven experience in overseeing and managing security teams, conducting staff training, and handling personnel issues.

Skills & Competencies

• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of security operations, surveillance systems, and emergency response protocols.
• Proficient in using security technology such as CCTV, access control systems, and alarm monitoring.
• Excellent problem-solving and decision-making abilities under pressure.
• Strong attention to detail and organizational skills.
• Ability to provide constructive feedback and resolve conflicts within a team setting.

Other

• Ability to pass background checks, drug screenings, and maintain a clean record.
• Physical Capabilities: Ability to stand and walk for long/extended periods of time, climb stairs multiple times/day, perform foot patrol around perimeter
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Additional Information

• This role may require working in varying conditions, including outdoor environments or different types of facilities.
• Full-Time and Part-Time Hours Available
• Immediate Position Availability