Security/Maintenance Associate - Per-Diem

St. Luke’s University Health Network; Easton (Northampton County); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Luke's University Health Network is seeking a Security/Maintenance Associate to perform general maintenance and security duties across the hospital campus. You will respond to all security alerts, fires, and disasters, protect staff, visitors and patients, and document incidents with accuracy.

The role requires a proactive, professional approach to safety, with the ability to work independently or as part of a team in a fast-paced healthcare environment. St.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license required.
• Experience in security or security-related fields and customer service preferred.

Responsibilities

• Patrol hospital property to ensure safety for patients, visitors and staff.
• Respond to security alerts, fires, and disasters.
• Investigate security-related incidents and document findings.
• Maintain daily activity reports and logs.
• Lock/unlock buildings around the campus.
• Be part of fire and disaster response teams.
• Enforce hospital parking policy.
• Interact professionally with customers and staff at all times.
• Respond to agitation or violent behavior with de-escalation and/or restraint as needed.
• Perform preventive maintenance and basic repairs on equipment.

Skills

Patrol skills

Incident reporting

De-escalation

Customer service

Mechanical ability

Education

High school diploma

Driver's license

Tools

Alarm systems

CCTV

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Security/Maintenance Associate is responsible to perform general maintenance and security duties, respond to all security alerts, fires, and disasters (i.e.; Disasters Levels I, II, III, and IV, etc.). The core responsibility is to protect staff, visitors, patients, and property according to policy and procedures.

JOB DUTIES AND RESPONSIBILITIES

• Patrols hospital property to ensure the safety for patients, visitors, employees, etc.
• Handles and monitors patients that exhibit violent behavior.
• Investigates security related incidents and documents findings on an incident report.
• Documents and maintains a daily report of activities.
• Locks and unlocks various buildings around the hospital campus.
• Responsible for being part of the fire and disaster response teams.
• Enforces the hospital parking policy.
• Display a caring and professional attitude when greeting all customers at all times.
• Demonstrates competence, as a member of the security alert team, in responding to agitation/ violent behavior of an individual requiring verbal de-escalation and/or physical restraint.
• Performs hazardous patient decontamination procedures.
• Identifies hazards, selects proper personal protective equipment (including respiratory protection) sets up appropriate decontamination systems, removes contaminated clothing from patients, and contains contaminated wastes for proper disposal.
• Works independently, in a safe and appropriate manner.
• Demonstrates both problem-solving/problem prevention skills equal to the expected level of responsibility to their jobs.
• Be able to install, repair, and maintain various parts and components of equipment within the facilities.
• Perform preventative maintenance checks / inspections on all equipment as required.
• Have knowledge of general commercial building maintenance.

PHYSICAL AND SENSORY REQUIREMENTS

• Frequent climbing, stooping, crouching, kneeling, reaching and standing.
• Must be able to walk up to ½ mile to job assignments and run to respond to emergency situations in a timely manner.
• Must frequently talk to employees and non-employees about work related issues.
• Occasionally must sit, crawl, push objects of various weight and material, balance body, finger and grasp.
• Must be able to lift, push, pull and/or carry up to 100 pounds while weight of item is stationary or moving.
• Must be able to hear as it relates alarms, verbal orders, etc.
• Must be able to see as it relates to use of equipment, tools, prints and diagrams.
• Must be able to smell and as it relates to possible maintenance problems.
• Must be able to feel as it relates to equipment, tools and determining problems.
• Must be able to work alone and/or with others.
• Must be able to work in confined spaces.
• Must be able to withstand varied temperature changes as it relates to weather and work area conditions.
• Must be able to feel vibrations as it relates to possible maintenance problems.

EDUCATION

• Must have a high school diploma or equivalent certificate (G.E.D.).
• Trade School Certificate preferred.
• Must possess and maintain a valid driver’s license (based state of residence).

TRAINING AND EXPERIENCE

• Experience in security/ security related fields and customer service is preferred.
• Mechanical ability related to various trades preferred.
• General knowledge of commercial building maintenance preferred.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.