Security/Loss Prevention Officer - Overnight

Omni Hotels & Resorts; Nashville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Loss Prevention Associate to enhance guest safety and security. This role involves monitoring hotel premises, conducting patrols, and ensuring compliance with safety protocols. The ideal candidate will possess strong communication skills and a keen eye for detail, contributing to a secure and welcoming environment for guests and associates alike. Join a dynamic team that values respect, gratitude, and empowerment, and take advantage of growth opportunities within this vibrant workplace. If you are passionate about hospitality and safety, apply today!

Benefits

Competitive Wages

Paid Time Off

Hotel Stay Discounts

Comprehensive Training

Mentoring Programs

Qualifications

• One-year experience in a similar Loss Prevention role preferred.
• Ability to obtain CPR and First Aid certification.

Responsibilities

• Promote the safety of guests and hotel property at all times.
• Perform security patrols and monitor various areas of the hotel.
• Respond immediately to emergencies and security requests.

Skills

Verbal Communication

Written Communication

Attention to Detail

Organizational Skills

Flexibility

Education

High School Diploma

CPR Certification

First Aid Certification

Tools

Microsoft Office

Job description

Location

Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Located across from the new Music City Center, it offers a unique experience, fully integrated with the expansion of the Country Music Hall of Fame and Museum on four levels. Situated on Fifth Avenue between Demonbreun and Korean Veterans Blvd., the hotel's design reflects Nashville’s character, using natural materials, exposed steel, and regional limestone. The multi-story hotel shares meeting and entertainment spaces with the expanded museum, along with new restaurants and retail venues in downtown Nashville.

Our associates enjoy a dynamic work environment, comprehensive training, mentoring, and pride in working for a company known for exceptional service. We foster a culture of respect, gratitude, and empowerment. If you are friendly, motivated, and passionate about serving others, Omni Nashville could be your ideal workplace.

Job Benefits and Opportunities

Omni Nashville Hotel offers competitive wages, benefits, growth opportunities, paid time off, and hotel stay discounts. If hospitality excites you and serving others is your passion, apply today!

Position Overview

To promote the safety and tranquil stay of hotel guests and associates, ensuring policies and procedures are maintained within a safe and secure environment.

The ideal candidate will possess a Tennessee unarmed security license and be able to pass Dallas' Law training, CPR/AED, and First Aid courses upon hire. Training and licensing will be provided by the hotel if needed.

Responsibilities

1. Promote the safety of guests, associates, and hotel property at all times.
2. Perform security patrols and monitor various areas including restaurants, public spaces, banquet and meeting areas, guest floors, associate entrances, parking areas, and exteriors.
3. Visit locations requiring special attention as needed.
4. Respond immediately to emergencies and security requests.
5. Monitor CCTV, alarm systems, and security of receiving areas.
6. Provide written reports of activities each shift, and deliver oral reports and emergency notifications as required.
7. Complete administrative tasks for the Loss Prevention Department, including writing reports, maintaining files, processing work orders, and managing supplies.
8. Maintain high standards of professionalism in attitude, appearance, and conduct.
9. Monitor entries and exits, inspect parcels, and manage package passes.
10. Oversee the back entrance and receiving dock.
11. Verify identification of personnel and visitors, providing information and directions, and notifying relevant department heads for non-staff entries.
12. Confiscate unauthorized items and notify appropriate personnel.
13. Maintain key control procedures, investigate discrepancies, and report findings.
14. Ensure security equipment is maintained and functional.
15. Manage the hotel Lost and Found program.
16. Maintain communication with the Director of Loss Prevention.
17. Perform additional duties as assigned and respond to supervisory directions.

Qualifications

• One-year experience in a similar Loss Prevention role preferred.
• Experience in upscale hospitality loss prevention preferred.
• Ability to obtain CPR and First Aid certification.
• Strong verbal and written communication skills, proficiency in Microsoft Office and email.
• Attention to detail and excellent organizational skills.
• Professional appearance and attitude.
• Flexible schedule including days, evenings, weekends, and holidays.
• Ability to lift up to 40 pounds, stand, walk, or sit for extended periods, and perform repetitive motions.

Omni Hotels & Resorts is an equal opportunity employer. For assistance with the application process, contact [e-mail].