Security / Loss Prevention-Hotel

Crescent Hotels & Resorts; Houston (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Loss Prevention / Security Officer at a Curio Collection by Hilton property in Houston. The role protects guests, team members, property and assets while maintaining a warm, professional luxury environment.

Responsibilities include patrols, incident response, documentation, access monitoring, and collaboration with Front Office, Housekeeping, Engineering and leadership to minimize guest disruption.

Qualifications

• Previous hotel security or loss prevention experience preferred.
• Strong communication and customer service skills.
• Ability to stay calm and use sound judgment in challenging situations.

Responsibilities

• Conduct routine property patrols and monitor hotel areas for safety and security concerns.
• Respond to incidents and guest or team member requests; assist with emergencies.
• Document incidents; monitor access points and address suspicious activity.
• Assist with lost and found; identify potential safety or loss prevention concerns.

Skills

Dependable

Observant

Communication

Report writing

Job description

Description

A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.

The Loss Prevention / Security Officer is responsible for helping protect our guests, team members, property, and assets while maintaining the warm and professional atmosphere expected of a luxury hotel.

This role conducts routine property patrols, monitors hotel areas for safety and security concerns, responds to incidents and guest or team member requests, and assists with emergency situations in accordance with hotel procedures. Responsibilities also include documenting incidents, monitoring access points, addressing suspicious activity, assisting with lost and found, and identifying potential safety or loss prevention concerns.

The Loss Prevention / Security Officer works closely with Front Office, Housekeeping, Engineering, Food & Beverage, and hotel leadership to respond quickly and professionally to situations while minimizing disruption to the guest experience.

The ideal candidate is dependable, highly observant, professional, and able to remain calm and use sound judgment in challenging situations. Previous hotel security, loss prevention, security, military, law enforcement, or related experience is preferred. Strong communication, customer service, and report-writing skills are also important.

As part of a luxury Curio Collection by Hilton property, you’ll play an essential role in creating an environment where guests and team members feel safe, comfortable, and cared for.

Schedule flexibility, including evenings, overnight shifts, weekends, and holidays, may be required.

Stay alert. Lead with professionalism. Protect what makes every stay exceptional.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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