Security Lobby Officer – Houston, TX 77042

United Protective Services; Houston (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

United Protective Services is seeking a polished Security Lobby Officer in Houston, TX 77042. This full-time, Monday–Friday role offers a daytime schedule and a competitive hourly rate.

You will greet clients, assist tenants and visitors, monitor lobby activity, and support site security while representing the company at a client-facing office property. The ideal candidate communicates confidently, maintains a professional appearance, and delivers excellent customer service in a busy lobby

Qualifications

• Professional, polished appearance and demeanor.
• Excellent verbal and written communication skills.
• Ability to communicate clearly and professionally with clients, tenants, visitors, and building personnel.
• Strong customer service skills and a positive, helpful attitude.
• Reliable, punctual and dependable attendance.
• Strong attention to detail and situational awareness.
• Ability to remain calm and professional in difficult situations.
• Experience in security, concierge, hospitality, front desk, or customer service is preferred.

Responsibilities

• Maintain a visible and welcoming security presence in the building lobby.
• Greet and assist clients, tenants, visitors, and employees professionally.
• Monitor lobby activity and awareness of individuals entering/exiting the property.
• Provide directions and general assistance to visitors and building occupants.
• Follow site security, access-control, and visitor-management procedures.
• Respond calmly and professionally to questions, concerns, incidents.
• Communicate effectively with clients, property management, and United Protective Services leadership.
• Complete accurate daily activity reports and incident documentation.
• Maintain an organized and professional security post.
• Follow all company/site policies and procedures.

Skills

Verbal communication

Written communication

Customer service

Punctual attendance

Situational awareness

Professional appearance

Job description

Security Lobby Officer – Houston, TX 77042(STX 2 DIV 2)

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

Security Lobby Officer – Houston, TX 77042

Monday–Friday | 7:00 AM–6:00 PM | Full-Time

$17.89/Hour

United Protective Services is seeking a polished, dependable, and customer-focused Security Lobby Officer for a highly visible, client-facing position at a professional office property in the Houston 77042 area.

This role is ideal for someone who takes pride in their appearance, communicates confidently, and enjoys working directly with clients, tenants, visitors, and building personnel. You will help maintain a safe, secure, and welcoming environment while representing United Protective Services and our client.

Key Responsibilities

• Maintain a visible and welcoming security presence in the building lobby.
• Greet and assist clients, tenants, visitors, and employees in a courteous and professional manner.
• Monitor lobby activity and maintain awareness of individuals entering and exiting the property.
• Provide directions and general assistance to visitors and building occupants.
• Follow site security, access-control, and visitor-management procedures.
• Respond calmly and professionally to questions, concerns, and routine incidents.
• Communicate effectively with clients, property management, and United Protective Services leadership.
• Complete accurate daily activity reports and incident documentation.
• Maintain an organized and professional security post.
• Follow all company and site-specific policies and procedures.

Qualifications

• Professional, polished appearance and demeanor.
• Excellent verbal and written communication skills.
• Ability to communicate clearly and professionally with clients, tenants, visitors, and building personnel.
• Strong customer service skills and a positive, helpful attitude.
• Reliable, punctual, and dependable attendance.
• Strong attention to detail and situational awareness.
• Ability to remain calm and professional when handling difficult situations.
• Previous security, concierge, hospitality, front desk, or customer service experience is strongly preferred.

Professional Expectations

This is a highly visible, client-facing position where first impressions matter. The Security Lobby Officer must consistently maintain a polished appearance, professional demeanor, and positive attitude while providing excellent service and maintaining site security.

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance

This job reports to the Client Service Manager