Security & Life Safety Manager — Lead Team & Compliance

Lakewood Retirement Community-LifeSpire; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Vision Dental

PTO

Retirement Match 4.5%

HSA Match

Tuition Reimbursement

Early Wage Access

Supportive Leadership

Job summary

Lakewood Retirement Community-LifeSpire is seeking a Safety & Security Manager to oversee all facility security and life-safety programs for residents and staff. You will design processes, provide training, and coordinate with the Director of Facilities to deploy technology that enhances security and labor efficiency.

The role involves leading security teams, managing access control, fire safety compliance, investigations, and ensuring HIPAA and policy adherence across the campus.

Responsibilities

• Lead and develop our security and concierge team across all shifts, including hiring, training, scheduling, and performance management
• Oversee all campus safety operations including fire safety compliance, emergency preparedness planning, and after-hours drills
• Manage access control, badge systems, call box programming, and parking operations to ensure a safe and welcoming environment
• Serve as the primary liaison with local law enforcement, fire departments, and emergency services
• Conduct campus investigations, review incident reports, and ensure thorough follow-up
• Maintain and improve the resident experience at the 24-hour concierge desk, setting clear service expectations and accountability standards
• Administer and train staff on security systems including SARA and Worxhub
• Develop and maintain a performance scorecard to drive continuous improvement in safety and resident satisfaction
• Ensure full compliance with HIPAA, company policies, and all applicable regulations.

Job description

Lakewood Retirement Community-LifeSpire is seeking a Safety & Security Manager to oversee all facility security and life-safety programs for residents and staff. You will design processes, provide training, and coordinate with the Director of Facilities to deploy technology that enhances security and labor efficiency.

The role involves leading security teams, managing access control, fire safety compliance, investigations, and ensuring HIPAA and policy adherence across the campus.