Security Leader: Dual-Rate Officer & Supervisor

senecacasinos; Buffalo (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Seneca Resorts & Casinos in Buffalo seeks a Dual Rate Security Supervisor for both Security Officer II and Security Ambassador duties. You will protect guests and team members, respond to emergencies, and uphold policy compliance while delivering professional guest service.

The role blends frontline security with supervision, training, and direction for ambassadors and officers on a 24-hour schedule, requiring calm communication and strict confidentiality.

Responsibilities

• Ensure the safety of guests and team members on Seneca Gaming Corporation properties.
• Maintain working knowledge of Security Ambassador and Officer roles.
• Assist guests and team members and respond to critical situations such as medical emergencies and disputes.
• communicate effectively to resolve or diffuse difficult situations with guests and staff.
• Perform posts and duties as assigned within security guidelines and policies.

Job description

Seneca Resorts & Casinos in Buffalo seeks a Dual Rate Security Supervisor for both Security Officer II and Security Ambassador duties. You will protect guests and team members, respond to emergencies, and uphold policy compliance while delivering professional guest service.

The role blends frontline security with supervision, training, and direction for ambassadors and officers on a 24-hour schedule, requiring calm communication and strict confidentiality.