Security Lead – Nightlife Operations & Team Leadership

The h.wood Group; West Hollywood (CA); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Dental and Vision insurance

Job summary

The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The Security Lead oversees all venue security operations and leads the security team to ensure a safe, welcoming environment for guests and employees.

This role serves as the primary liaison between Security and Venue Management while upholding the highest safety standards.

Qualifications

• Minimum of 2–3 years of security experience in a high-volume nightlife, hospitality, or entertainment environment.
• Previous leadership or security management experience required.
• Valid Level II Non-Commissioned Security Officer License (Texas) required.
• Strong leadership, communication, and interpersonal skills.
• Ability to remain calm, exercise sound judgment, and make effective decisions in high-pressure situations.
• Experience de-escalating conflicts while maintaining professionalism and excellent guest service.
• Ability to maintain discipline, accountability, and operational standards among security staff.
• Must be physically capable of standing and walking for extended periods and working in a fast-paced environment.
• CPR, First Aid, and self-defense training are a plus.

Responsibilities

• Lead, supervise, and mentor the Security team, ensuring all team members uphold company standards and expectations.
• Coordinate security staff during emergencies and other high-alert situations.
• Serve as the primary liaison between the Security team and Venue Management.
• Monitor all access points and maintain security throughout the venue.
• Ensure the safety and security of all guests, employees, and company property.
• Verify guest identification and age in accordance with state and local regulations.
• Monitor assigned posts and respond promptly to incidents as they arise.
• De-escalate conflicts using sound judgment and professionalism.
• Maintain a high level of vigilance and situational awareness throughout each shift.
• Communicate weekly staffing needs to Security Management prior to the scheduling deadline.
• Maintain accurate nightly records of third-party security personnel, including names and hours worked, and submit reports to Security Management.
• Complete and submit all necessary incident reports, including NARs and guest incident reports, in a timely manner.
• Notify Venue Management of employee policy violations, performance concerns, or operational issues requiring follow-up.
• Delegate daily assignments and ensure all security positions are properly staffed.
• Oversee the setup and breakdown of guest queue lines and entrance operations.
• Conduct pre-shift meetings to communicate daily expectations, assignments, and operational updates.
• Partner with Venue Management to continuously improve security operations, guest experience, and team performance.

Job description

The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The Security Lead oversees all venue security operations and leads the security team to ensure a safe, welcoming environment for guests and employees.

This role serves as the primary liaison between Security and Venue Management while upholding the highest safety standards.