Security Investigator

SeaWorld; Pennsylvania; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise,等

Scholarship opportunities

Exclusive employee events and giveaws

Job summary

Sesame Place in Pennsylvania is seeking enthusiastic Ambassadors to help create joyful experiences for guests. Join a fast-paced team with friendly colleagues, flexible hours, and a focus on safety and guest service.

Ambassadors will enjoy perks such as free park admission, discounts on tickets and merchandise, scholarship opportunities, and exclusive events. If you value teamwork and exceptional guest experiences, apply today.

Qualifications

• Requires high school diploma or equivalent.
• Two years loss-prevention experience.
• Valid driver’s license; SEA license.
• CPR, AED, and First Aid certification.
• Strong English communication, verbal and written.
• Able to stand/walk for long periods in extreme weather.
• Willing to work flexible schedule including weekdays, weekends, holidays.
• Pass background checks and exams.

Responsibilities

• Detect and contact shoplifters per five elements of apprehension.
• Perform guest surveillance to deter vandalism and illegal activity.
• Conduct personnel surveillance to support investigators.
• Complete written reports on all activity.
• Assist in other department tasks when needed.
• Maintain safety practices and PPE usage.
• Provide courteous guest service and professional appearance.
• Work as part of a team to boost productivity.

Skills

Loss prevention

Investigative skills

Report writing

Customer service

Communication

Computer literacy

Teamwork

Education

High school diploma

Tools

Windows basics

Surveillance software

Job description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:

• Detect and contact shoplifters following the five elements of apprehension
• Perform guest surveillance to detect and deter vandalism, unauthorized vending, and sexual predators while blending in with park guests
• Conduct personnel surveillance in support of investigator or uniform security activities
• Complete written reports on all activity
• Assist in other areas of the department with tasks and duties when needed
• Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations.
• Consistently demonstrates courteous and professional behavior in all work aspects with all team members and guests.
• Works as part of a team to increase productivity and while providing excellent guest service.
• Provides excellent guest service to guests and employees.
• Maintains a professional appearance that meets SEA grooming standards.

What it takes to succeed:

• Must be at least 19 years old.
• Must have at least a high school diploma or equivalent.
• Two (2) years of industry experience dealing with retail sales loss prevention
• Strong investigative skills related to shoplifter apprehensions. Applicant must be able to verify their loss prevention experience
• Must have valid driver’s license and be able to obtain a SEA drivers’ license.
• Must have or become CPR, AED and First Aid certified
• Must have a working knowledge of the English language with excellent verbal and written communication skills.
• Must possess basic computer/Window’s software knowledge
• Must be able to write comprehensive and accurate reports based on observations and interviews.
• Effectively manage conflict both verbal and physical
• Must pass background screening and relevant written security exams.
• Must be able to multitask while maintaining a positive attitude to ensure excellent guest service.
• Must be able to stand, walk, and work for prolonged periods of time in extreme weather conditions.
• Must be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays
• Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations
• Must be willing to comply with and ensure team members comply with all SEA grooming guidelines and employment standards.
• Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.