Security & Guest Services Officer — Patrol & Access Control

P4 Companies; Chevy Chase (MD); Híbrido; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Resumo da oferta

P4 Companies is seeking a security-forward professional to protect and assist residents and staff on site. You will perform lobby reception, monitor entrances and conduct roving patrols to ensure safety and compliance.

The role requires strong written and verbal communication, teamwork with multiple departments, and the ability to respond promptly to incidents while maintaining a welcoming environment.

Qualificações

• Minimum of 2 years of exceptional customer experience.
• Ability to walk up to 1 mile per shift.
• Problem solving skills.
• Experience collaborating with many teams across the community to deliver exceptional customer service.
• Excellent proficiency in professional communications; phone, in writing, and in person.
• Computer proficiency: experience with online management tools for Key Control, CCTV view and review systems, Outlook for email and calendaring.
• Accountability for Daily Tasks, Attention to Detail, Ability to patrol property exterior at night, independently.

Responsabilidades

• Provide exceptional customer service to guests, visitors and staff.
• Perform site-specific duties including lobby and visitor reception.
• Conduct routine security patrols and monitor for hazards.
• Monitor and identify security threats and report as required.
• Ensure a safe and welcoming environment by following security protocols.
• Communicate effectively with clients, staff and security teams to maintain operations.
• Assist with access control and visitor management.
• Respond to incidents, emergencies and resident concerns.
• Document and report security incidents and observations.

Conhecimentos

Customer service

Communication

Problem solving

Team collaboration

Ferramentas

Key Control

CCTV systems

Outlook

Descrição da oferta de emprego

P4 Companies is seeking a security-forward professional to protect and assist residents and staff on site. You will perform lobby reception, monitor entrances and conduct roving patrols to ensure safety and compliance.

The role requires strong written and verbal communication, teamwork with multiple departments, and the ability to respond promptly to incidents while maintaining a welcoming environment.