Security & Guest Experience Attendant

Rumbling Bald on Lake Lure; Lake Lure (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life and AD&D insurance

Paid Time Off

Paid holidays

401(k) with company match

Associate discounts on amenities

Job summary

Rumbling Bald on Lake Lure is seeking a Security Attendant to ensure a safe and secure environment at the main security checkpoint and amenity entrances, interacting with property owners, members, guests, and associates in a professional and courteous manner. Primary duties include high-visibility patrols across the property, with a strong emphasis on communication and excellent customer service.

Typical schedules span from 10:00 AM to 11:00 PM, and weekend shifts are required with benefits

Qualifications

• High school diploma or GED required.
• Strong customer service, communication, and organizational abilities.
• Initiative and self-drive to continuously improve individual and organizational performance.
• Good judgment when interacting with the public, coworkers, and organizational leadership.
• Patience and empathy in public-facing situations.
• Proficient with basic computer tasks, particularly Microsoft Office software (Word, Excel, PowerPoint).
• Strong observational skills with an attention to detail.
• Previous experience in security, law enforcement, or military is preferred but not required.
• CPR/First Aid certification preferred (or can be obtained while on the job).
• Possession of a valid drivers license.

Responsibilities

• Ensure a safe and secure environment for members, guests, contractors, and associates.
• Verify and validate the identities of personnel entering the property at the Security checkpoint, confirming their authorization and providing the appropriate credentials (parking stickers or passes).
• Enforce organizational and committee policies consistently and fairly.
• Ensure emergency services are contacted during any emergency event.
• Conduct regular patrols across nearly 50 miles of roadways, inspecting properties for potential issues, safety concerns, or suspicious activities.
• Perform essential computer tasks, including managing emails, utilizing internet applications, preparing documents in Microsoft Word, creating tables in Microsoft Excel, and maintaining accurate reports and activity logs.
• Document incidents involving property damage or injuries to associates, members, and guests through grammatically correct reports.
• Conduct physical security checks of organizational buildings and infrastructure to safeguard equipment and assets.

Skills

Customer service

Communication

Organizational skills

Observation skills

MS Office proficiency

Patience & empathy

Good judgment

Initiative

Teamwork

Driver's license

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Rumbling Bald on Lake Lure is seeking a Security Attendant to ensure a safe and secure environment at the main security checkpoint and amenity entrances, interacting with property owners, members, guests, and associates in a professional and courteous manner. Primary duties include high-visibility patrols across the property, with a strong emphasis on communication and excellent customer service.

Typical schedules span from 10:00 AM to 11:00 PM, and weekend shifts are required with benefits