Security Guard Supervisor

City of San Antonio; Town of Texas (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

City of San Antonio seeks a security supervisor to coordinate contract security guards, supervise assigned staff, and manage related administrative duties. This role develops procedures, assigns work, and prepares incident reports while addressing resident concerns and ensuring building security across facilities.

Responsibilities include scheduling, budgeting for the section, responding to alarms, and training staff.

Qualifications

• Associate's Degree from an accredited college or university.
• Three (3) years law enforcement or security experience, including two (2) years supervisory experience.
• Valid Class C Texas Driver's License.
• Must be certified in CPR or become certified within one year of appointment.

Responsibilities

• Develops operating procedures, policies, and directives.
• Coordinates work assignments.
• Prepares reports and maintains records regarding incidents.
• Investigates and takes appropriate action on resident complaints.
• Performs administrative functions related to counseling, performance evaluations, employee discipline, hiring, training, etc.
• Prepares work schedules and monitors hours worked by assigned staff to prevent unnecessary overtime.
• Prepares budget for the section.
• Opens and secures assigned buildings.
• Responds to building intrusion alarm activations.
• Examines and certifies portable fire extinguishing equipment.
• Performs related duties and fulfills responsibilities as required.

Skills

Security procedures

Administrative management

PC skills

Clear communication

Emergency response

Public relations

Alarm system troubleshooting

Physical requirements

Education

Associate's Degree

Job description

Under general direction, is responsible for performing supervisory and administrative work coordinating the activities of assigned security to include contract security guards. Exercises direct supervision over assigned staff.

Work Location

Central Librar y - 600 Soledad, San Antonio, TX 78205

Work Hours

The work schedule will vary to include evenings, overnights, and weekends based on business needs of the department

• Develops operating procedures, policies, and directives.
• Coordinates work assignments.
• Prepares reports and maintains records regarding incidents.
• Investigates and takes appropriate action on resident complaints.
• Performs administrative functions related to counseling, performance evaluations, employee discipline, hiring, training, etc.
• Prepares work schedules and monitors hours worked by assigned staff to prevent unnecessary overtime.
• Prepares budget for the section.
• Opens and secures assigned buildings.
• Responds to building intrusion alarm activations.
• Examines and certifies portable fire extinguishing equipment.
• Performs related duties and fulfills responsibilities as required.

• Associate's Degree from an accredited college or university.
• Three (3) years law enforcement or security experience, including two (2) years supervisory experience.

• Valid Class "C" Texas Driver's License
• Must be certified in CPR or become certified within one year of appointment.

Preferred Qualifications

• Prior Dispatch and Incident Report Writing experience.
• Facility and Event Security experience.
• Camera surveillance experience.
• Microsoft Office, verbal and written communication skills.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of modern security procedures, techniques, methods, and practices.
• Knowledge of administrative and management practices.
• Skill in utilizing a personal computer and associated software programs.
• Ability to communicate clearly and effectively.
• Ability to act quickly and calmly in emergency situations.
• Ability to establish and maintain good public relations skills.
• Ability to respond to minor troubleshooting of intrusion alarm and fire alarm reporting systems and equipment.
• Ability to perform all physical requirements of the position, with or without accommodations.
• Working conditions are primarily in an office environment. Working conditions are in a large building complex or stadium environment with occasional exposure to hostile people and emergency situations.