Security Guard - Residential Dispatch Operator

Allied Universal; Elmhurst (NY); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Guard - Residential Dispatch Operator to protect clients in a range of settings, including government-related residential locations. You will provide exceptional customer service, conduct patrols, monitor access, and report observations with professionalism.

Full-time role with a pay rate of $22.56 per hour. The position involves varied daytime and evening shifts to support government properties and residential maintenance sites.

Qualifications

• Possess a valid New York State Security Guard License.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background investigation will be conducted in accordance with law.
• Drug screening may be required where permitted by law.

Responsibilities

• Provide customer service to residents, visitors, staff, and contractors by carrying out security-related procedures and site-specific policies.
• Respond to incidents, resident concerns, maintenance-related access issues, and critical situations calmly and professionally.
• Conduct regular and random foot and vehicle patrols to deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity; verify authorization and report unauthorized entry attempts or suspicious activity.
• Document patrol observations and security concerns accurately following reporting procedures.

Skills

Valid NYS Security Guard License

Age 18+ for unarmed roles

Age 21+ for armed roles

Customer service excellence

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard - Residential Dispatch Operator, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a government location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and report observations with professionalism. You will provide exceptional customer service and clear communication while supporting a welcoming environment. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $22.56 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMFri08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to residents, visitors, staff, and contractors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a government-related residential maintenance location.
• Respond to incidents, resident concerns, maintenance-related access issues, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random foot and/or vehicle patrols throughout assigned buildings, common areas, grounds, parking areas, and perimeter locations to help to deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity, verify authorization as required by site procedures, and report unauthorized entry attempts or suspicious activity to appropriate personnel.
• Document patrol observations, incidents, and security-related concerns accurately and promptly, following Allied Universal and site-specific reporting procedures.

Minimum Requirements:

• Possess a valid New York State Security Guard License.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.