Security Guard, Physical Security

MassMutual; Springfield (MA); On-site; USD 45,000 - 56,000; Full time

Job summary

MassMutual is seeking a Security Guard for its Springfield, MA facilities. This full-time, on-site position requires patrolling, monitoring entry, and enforcing security policies to protect personnel and property. The ideal candidate has 1+ year in corporate security and a high school diploma, with CPR/AED training preferred.

The role involves greeting visitors, maintaining daily logs, and coordinating with SOC operations. Schedule includes weekend and evening shifts; on-site work is required.

Qualifications

• High school diploma or equivalent required.
• 1+ year experience in corporate security, military or law enforcement.
• CPR, AED and/or First Responder Training preferred.
• Associate degree in criminal justice or equivalent preferred.

Responsibilities

• Guard, patrol and perform duties essential for protection of personnel and property.
• Greet and assist visitors entering MM facilities and monitor compliance with security policy.
• Operate SOC functions per security operating manual and procedures.
• Investigate incidents of unusual or threatening nature and coordinate with supervisor.

Skills

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Associate degree in criminal justice or equivalent (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Security Guard

Physical Security Team

Full-Time

Springfield, MA

* This position is 40 hours per week on-site*

The Opportunity

A MassMutual Security Guard (SG) endeavors to provide a safe and secure environment for associates, contractors, and visitors, at our facilities. Greets and observes all people entering MM facilities and assists them as necessary to help ensure they have a great day. Monitors all facilities and reports and/or acts to correct any violation to company security policy. Learns and understands all Security Control Center (SOC) functions as delineated in the security operating manual and standard operating procedures. The SG will proactively investigate incidents of an unusual, suspicious, or threatening nature and will act to resolve these situations in collaboration with her/his supervisor or manager.

The Team

Our security team views each day as an opportunity to make a difference in the lives of our associates, contractors, and guests. We all have a mission critical role to help protect those with business at our MassMutual facilities.

The Impact

• Respond to emergency situations and serve as a resource to associates when problems arise.
• Perform guard, patrol, and other duties which are essential for the protection of personnel, property and enforcement of company policies and regulations.
• Perform duties such as issuing badges, controlling site security with the passage and receipt of daily logs, Keys, SOC operations, and related operational assignments.
• Control the operation of the parking areas and assist in escorting visitors. and contracted employees as required.
• Perform other duties as assigned or directed.
• Abide by all confidentiality requirements

The Minimum Qualifications

• High school diploma or equivalent
• Valid driver's license required
• 1+ year experience in corporate security, military or law enforcement
• 1+ years of experience with Microsoft Word and Excel
• Able to work the following schedule:
• Saturday & Sunday 6:00 pm - 6:00 am ET
• Monday & Tuesday 2:00 pm - 10:30 pm ET

The Ideal Qualifications

• An associate degree in criminal justice or equivalent is preferred.
• CPR, AED and/or First Responder Training
• 3+ years of experience with Microsoft Word and Excel
• 1+ years of security or video management software experience

Employment is contingent upon successfully passing a drug screening and background check.

What to Expect as Part of MassMutual and the Team

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long‑term impact over short‑term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
• A collaborative environment where perspectives are welcomed
• Access to learning, development, and internal networks that support continuous growth and skill‑building over time
• Employee‑led communities and forums that foster connection, learning, and inclusion across the organization
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future‑focused mindset

Salary Range

$44,500-$56,100

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales‑focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales‑focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.