Security Guard I - Full Time - Security

NYU Langone Health; Village of Patchogue (NY); On-site; USD 56,784 - 69,403; Full time

Job summary

NYU Langone Hospital—Suffolk is seeking a Security Guard I to patrol hospital buildings and grounds, protect patients, visitors, and staff, and respond to emergencies. This role requires a NYS Security Guard License, CPR/AED and CPI certifications within 90 days of hire, and strong communication and customer service skills.

The position involves operating security systems, managing access control, providing escorts, and reporting incidents.

Qualifications

• High School Diploma or equivalent required.
• Current NYS Security Guard License.
• CPR and AED certification within 90 days of hire.
• CPI certification within 90 days of hire.
• Strong communication, interpersonal and customer service skills.

Responsibilities

• Patrol hospital buildings and grounds.
• Greet patients, visitors, and employees; provide directions and respond to inquiries.
• Operate and monitor security systems (alarms, CCTV, access control).
• Maintain Identification Card system and distribute access levels.
• Provide security escorts and detain violators when necessary.
• Respond to fire alarms and other emergencies; direct people to safety.
• Prepare incident reports and assist in investigations as needed.
• Direct traffic and monitor parking areas; ensure safe environment during emergencies.

Skills

Communication skills

Interpersonal skills

Customer service

Education

High School Diploma or equivalent

Job description

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices.

For more information, go to NYU Langone Hospital—Suffolk, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Security Guard I - Full Time - Security - Security - Variable Shifts.

In this role, the successful candidate Patrol Hospital buildings and grounds. Hold post on an assigned shift protecting patients, visitors, volunteers, employees, and property. Respond to Hospital emergencies and provide staff support on access control and special activities as required.

Job Responsibilities:

• Performs other duties as assigned
• Greets patients, visitors, and employees and responds to inquiries in a courteous and prompt manner. Identify self by name clearly and concisely, if requested. Provide directions to visitors as needed. Refer matters outside the scope of own duties to appropriate other, keeping patients and others informed as needed.
• Protect and safeguard various hospital properties and installations, as assigned. Patrol surrounding areas to ensure orderliness of the environment i.e., lock and/or open doors, secure restricted areas, check fire hoses, stairwells, etc. in accordance with procedure. Operate and/or monitor various security systems (alarms, TV surveillance, access control, digital recording, photo processing, CCTV). Maintains the Identification Card system and distribution process, updating existing employee access levels. Provide security escorts as directed (i.e., a safe corridor to parking garages).
• Observe visitors to hospital, answer questions, and investigate reported losses, suspicious and/or unusual situations in a courteous efficient manner. Escort unruly or unauthorized personnel from hospital premises in a tactful and professional manner. May require restraining skills to appropriately subdue violators and/or emotionally disturbed individuals. Prepare and submit appropriate incident reports to supervisor.
• Explain hospital security policies and procedures to visitors, staff, etc., as necessary. Assist other departments in controlling visitor traffic as required. Maintain hospital package control policy in accordance with established procedure.
• Respond promptly to fire alarms, and other emergencies using established communication systems in accordance with established procedure. Unlock doors, direct immediate and affected population to a safe area, assist fire brigade or appropriate other in a timely and efficient manner.
• Detain law violators and represent the hospital in legal cases as necessary. May be required to testify as complainant for the hospital on related cases. Prepare appropriate legal documents on such cases. Direct traffic, guard celebrities, and official police ceremonies, etc. as assigned. May drive hospital vehicles.
• Stays highly visible as a deterrence to crime.
• Patrols assigned areas of the facility and grounds on foot.
• Verbally confronts/questions any unauthorized individuals on Hospital grounds.
• Responds to all calls regarding security related issues.
• Responds to all security incidents and potential security incidents as notified by hospital personnel.
• Take control of all security incidents and potential security incidents as needed bring them to a safe and rapid conclusion.
• Direct and monitors vehicle traffic in and around the hospital to maintain a safe environment.
• Maintains traffic control when needed during emergency situations to allow for emergency vehicles to enter and egress the grounds.
• Directs employees, patients, and visitors to all appropriate areas of the hospital.
• Assists patients with special needs to enter or egress the facility as needed.
• Escorts employees, patients, and visitors to the hospital parking lot when requested.
• Directs patients and visitors to waiting areas of the hospital to prevent blocking open areas and hallways.
• Take the initiative and corrects safety issues as discovered to prevent potential injury and communicate it to Security Manager.
• Performs related general office and record keeping tasks including daily log, incident reports, missing property, and other reports requested by the Security Manager.

Minimum Qualifications:

To qualify you must have a High School Diploma or the equivalent. Current and valid NYS Security Guard License. Current and valid Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification (Must be obtained within 90 days of Hire date). Current and valid Crisis Prevention/Intervention (CPI) certification (Must be obtained within 90 days of Hire date). Strong communication (both oral and written), interpersonal, and customer service skills..

Required Licenses:

Security Guard Reg-NYS

NYU Langone Hospital—Suffolk provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital—Suffolk is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

View Know Your Rights: Workplace discrimination is illegal

NYU Langone Hospital-Suffolk provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,094.28 - $63,094.28 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

View the Pay Transparency Notice for further details.

Required Skills

Required Experience