SECURITY GUARD - FULL-TIME EVENING SHIFT (25230)

Bergen New Bridge Medical Center; Paramus (NJ); On-site; USD 27,552 - 37,195; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

Paid time off

Tuition reimbursement

Continuing education

Job summary

Bergen New Bridge Medical Center in Paramus, NJ, is seeking a Security Guard to patrol all hospital areas, deter security issues, and act as liaison with patients and visitors. The role involves preparing incident reports, coordinating with administration, and assisting in emergencies.

The position requires a valid driver's license, English proficiency, and the ability to drive standard shift cars. A high school diploma or GED is required, with testing/training preferred.

Qualifications

• Must pass security guard test and/or approved training through Bergen County Police & Fire Academy preferred.
• Ability to drive standard shift cars.
• Good oral and written communication skills.
• Speaks, reads and writes English to the extent required by the position; knowledge of a second language preferred.
• Must have valid Driver's License.

Responsibilities

• Patrols all areas of the Medical Center, including stairwells and areas not accessible to the public to prevent and/or detect fires, thefts, vandalism and other security problems.
• Acts as liaison between patients/visitors and the Medical Center, interpreting policies and services to patients’ families and visitors.
• Provides regular reports on patient/visitor issues to administration; investigates and directs inquiries to appropriate staff members.
• Directs cars into available spots in parking garage or lot; reports parking violations and abandoned vehicles.
• Takes on dispatcher responsibilities as needed, including answering phones, entering information, dispatching guards, and monitoring cameras and alarms.
• Assists in dealing with disruptive patients, visitors, or staff and participates in restraining emotionally disturbed patients when summoned by medical staff.

Skills

Patrol

Communication

Driver’s license

English proficiency

Emergency response

Education

High School Diploma/GED

Job description

Locations

Showing 1 location

New Jersey CPB
Paramus, NJ 07652, USA

Description

Join Our Team at Bergen New Bridge Medical Center!

We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for a Security Guard.

Job Duties

Patrols all areas of Medical Center, including stairwells and areas not accessible to the public to prevent and/or detect fires, thefts, vandalism and other security problems.

Acts as liaison between patients/ visitors and the Medical Center, interpreting the Medical Center’s philosophy, policies, procedures and services to patients’ families and visitors.

Provides regular reports on patient/visitor issues to administration; investigates and directs inquiries to appropriate staff members.

Assists in referring patients and visitors to appropriate services and resources; responds personally when other alternatives are not available.

Detects violations of the law and contacts law enforcement when necessary and represents the Medical Center as the complainant/witness in any court proceedings that result.

Prepares incident reports and conducts investigations when necessary.

Assists in dealing with disruptive patients, visitors, or staff and participates in restraining emotionally disturbed patients when summoned by medical staff.

Directs cars into available spots in parking garage or lot. Re-parks double-parked cars, noting final parking spot on ticket attached to keys and placing keys on keyboard.

Reports parking violations and abandoned vehicles.

Takes on dispatching responsibilities as needed, which involves answering phones, entering information into the computer system, dispatching guards, and monitoring the camera surveillance system and emergency alarm panels.

Assumes role of switchboard operator during the midnight shift (12am-8am).

Logs totals of daily receipts into the daily account sheet at end of every shift.

Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness.

All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.

Assesses gaps in policies and procedures and create necessary policies and procedures to fulfill these gaps.

Understands and adheres to the Medical Center’s Code of Conduct. Familiar with the Medical Center’s Mission, Vision, and Values Statements.

Other Duties

Undertakes a variety of driving assignments as required.

Attends and participates in department meetings, training sessions and workshops.

Assists in the maintenance of department equipment (e.g. checks that radio batteries are freshly charged, and that radio is functional; cleans and oils handcuffs).

Escorts employees to and from Parking Lot and other Medical Center buildings.

Prepares and maintains department reports and records as required. Locks or unlocks doors to offices, closets, etc. upon employee request and when given proper authority.

Enhances professional growth and development through participation in education programs, current literature review and workshops.

Performs other related duties as required. Performs other duties as assigned to support the overall objectives of the department and organization.

Position Qualifications

• Must pass security guard test and/or approved training through Bergen County Police & Fire Academy preferred.
• Ability to drive standard shift cars.
• Good oral and written communication skills.
• Good interpersonal skills.
• Speaks, reads and writes English to the extent required by the position; knowledge of a second language preferred.
• Must have valid Driver's License.

Education

High School Diploma/GED Required

Job Setting/Physical Demands

Contact with patients, visitors, employees, and others in all hospital areas. Subject to unpredictable conditions on foot, climbing stairs, manually lifting over 40lbs plus, etc. Spends prolonged periods inside elevators, responding to calls, and enforcing rules and regulations. Frequent prolonged standing/walking. Physical force is used to restrain people when necessary.

Salary

$22.71 | DIFFERENTIALS- EVE $1.30/ NIGHT SHIFT $1.60/ WEEKEND $2.05 ACTING SUPV $2.00 CAN ALSO EARN ADDITIONAL $1.00 PER SECURITY CERT THROUGH IAHSS

Benefits

We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.