Security Guard

Four Points by Sheraton by Tallahassee Downtown; Tallahassee (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Four Points by Sheraton by Tallahassee Downtown is seeking a Security Officer to patrol the hotel, observe for safety risks, and respond to emergencies with calm, professional conduct. The role involves assisting guests with security concerns, coordinating with management during incidents, and preserving property safety by enforcing hotel policies.

Ideal candidates will communicate clearly using radios, follow life safety procedures, and maintain a neat, well-groomed appearance while reporting

Qualifications

• Patrol hotel interior and exterior to identify risks.
• Maintain calm, rational responses during emergencies.
• Use radio and pager for clear communication and coordination.

Responsibilities

• Walk and observe premises to detect safety threats.
• Assist guests with security-related concerns (e.g., door locks).
• Coordinate emergency responses and incidents with management.
• Document incidents clearly and accurately in logs.
• Maintain appearance and adhere to company policies.

Skills

Patrol

Communication

Crisis management

Incident reporting

Job description

Job SummaryMonitor and patrol hotel property to ensure the safety of guests and employees to protect all hotel assets. Maintain a safe and secure environment by performing protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.Maintain order in the hotel, dealing with the welfare of guests, e.g., assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.Receive, record and store lost and found items. Research and respond to inquirers from guests concerning status of items.Escort guests and employees as required to parking lots, provide same for employees carrying house banks.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).Assists other Front Desk Personnel when needed.Perform any related duties as requested by management.