Security Guard

Unrivaled Sports; Sunnyvale (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Unrivaled Sports in Sunnyvale is hiring a Security Guard to safeguard the facility and assist guests. Responsibilities include welcoming visitors, monitoring entrances, and ensuring safety protocols are followed. The ideal candidate will excel in customer service, communication, and reliability, with a flexible schedule to accommodate weekdays and weekends. This role demands physical stamina as it involves standing for long periods and occasional lifting. Join a supportive team in creating a safe environment for all visitors.

Qualifications

• Friendly, professional demeanor for positive guest experiences.
• Effective communication with diverse crowds.
• Strong work ethic and punctuality required.

Responsibilities

• Welcome visitors and provide information on amenities.
• Monitor entrances for unauthorized access.
• Inspect bags and personal items upon entry.

Skills

Customer Service Excellence

Communication Skills

Reliability

Problem-Solving

Physical Demands

Flexible Availability

Job description

As a Security Guard at Twin Creeks, you will be working under the direction of the General Manager. Your duties will include safeguarding the facility, assisting guests and staff, and ensuring a safe, welcoming environment for the teams and families that visit our complex.

Key Requirements & Skills

Core Responsibilities

• Customer Service & Greeting: Welcoming visitors, players, and coaches, providing information on facility amenities, field locations, and event schedules.
• Safety & Security: Monitoring entrances for unauthorized access, enforcing park policies (e.g., prohibited items), reporting safety hazards or unlawful activity, and assisting with emergency procedures.
• Bag Check & Screening: Inspecting bags and personal items upon entry, if required.
• Venue Information: Answering questions regarding parking, food/beverage locations, and restroom facilities.
• Site Maintenance: Keeping the entrance, ticket booth, and surrounding area clean and orderly.

Qualifications and Skills

• Customer Service Excellence: A friendly, helpful, and professional demeanor to ensure a positive guest experience.
• Communication Skills: Ability to interact effectively with diverse crowds and communicate clearly, both verbally and in writing.
• Reliability: Strong work ethic, punctuality, and the ability to work independently.
• Problem-Solving: Ability to address unexpected issues quickly.
• Physical Demands: Ability to stand for long periods, walk, and potentially lift up to 50 lbs.
• Availability: Flexible schedule, including weekdays and weekends (mandatory), mornings, evenings, and holidays.