Security Guard

Live! Casino Pittsburgh; Greensburg (Westmoreland County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading casino is looking for a Security Guard responsible for ensuring safety and security while providing exceptional customer service. You will greet guests, monitor access, resolve disputes, and respond to emergencies in a vibrant 24/7 casino environment, making it a demanding yet rewarding role.

Qualifications

• Preferred 1-2 years experience in security focused on guest service.
• Must have a valid driver's license.
• Ability to perform under time pressure.

Responsibilities

• Ensure safety and security for guests and team members.
• Check IDs and enforce age restrictions.
• Respond to emergencies and maintain order.

Skills

Customer service skills

Ability to multitask

Ability to write reports

Education

High school diploma or GED equivalent

Job description

Join to apply for the Security Guard role at Live! Casino Pittsburgh

1 week ago Be among the first 25 applicants

Join to apply for the Security Guard role at Live! Casino Pittsburgh

Get AI-powered advice on this job and more exclusive features.

**Function (Scope and Main Purpose of Job)**

The Security Ambassador is responsible to ensure the safety and security of our guests, team members and company assets while providing excellent customer service. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino.

**Core Service Standards**

• CLEAN:** Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
• SAFE:** Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
• FAST:** Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
• FRIENDLY:** Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
• FUN:** Work passionately as a team to create a FUN experience both for everyone who works and plays here
  
  

** **

** Specific Responsibilities and Duties**

• Greet guests with a smile and a warm welcome
• Check ID cards of guests entering the casino. Refuse to admit persons under the age of 21 and who cannot show proper authorization or who are carrying weapons or other prohibited items
• Explain the rules, regulations and code of conduct for the casino.
• Interact with the public in a professional manner when providing assistance, giving directions and responding to inquiries
• Assist with customer disputes, intoxicated subjects, criminal matters and traffic control
• Resolve complaints within scope of authority; otherwise refer to management
• Notify supervisor, manager, surveillance and/or Casino Manager of any unusual events, incidents or crimes
• Respond to medical or fire emergencies, such as sick or injured guests.
• Operate the Security Dispatch Office and communicate via two-way radio and telephone as required
• Man the Employee/Visitor Entrance ensuring only authorized personnel enter; maintain a log of visitors and vendors visiting the facilities
• Monitor guest and team member passage in and out of restaurants and gaming areas
• Control traffic congestion in the valet and parking areas
• Write and investigate first reports of injury
• React to guests and team member incidents and accidents
• Assist in transporting money, chips, tokens, and markers
• Responsible for checking for and reporting safety hazards
• Ensure the safety and security of all guests and team members
• Other duties as assigned
  
  

Qualifications

**Job Requirements (skills, knowledge, and abilities) **

• Ability to write reports.
• Ability to use a telephone properly.
• Ability to read and understand memos.
• Ability to multi task.
• Good customer service skills.
• Must have a valid driver's license.
• Ability to perform duties under frequent time pressure in an interruptive environment
• Ability to be alert at all times.
• Dexterity will be required to perform day to day activities and during an emergency.
  
  

** **

**Educational Requirements**

• Education: High school diploma or GED equivalent is preferred.
• Experience: One (1) to two (2) years' experience in security with a focus on guest service is preferred.
• License: Must be able to obtain and maintain the gaming license as determined by the State Gaming Control Board.
  
  

**Physical Requirements**

• Ability to stand and walk for extended periods of time.
• Ability to ascend and descend stairs.
• Ability to work in extreme temperatures (both hot and cold).
• Ability to run, stoop, bend and reach outward and above the head.
• Ability to lift up to 50 lbs.
• Ability to operate a vehicle.
  
  

**Working Conditions**

• 24/7 high energy casino with over 100,000 sq. ft f gaming and entertainment space and approximately 500 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.
  
  

**PLEASE CLICK "APPLY" ON PACAREERLINK PA. GOV. AND SEE "FOLLOW-UP INSTRUCTIONS" **

Apply for this job online

Email this job to a friend

Share on your newsfeed

Application FAQs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Gambling Facilities and Casinos

Referrals increase your chances of interviewing at Live! Casino Pittsburgh by 2x

Get notified about new Security Guard jobs in Greensburg, PA.

Unarmed Security Officer - Greensburg PA

Unarmed Security Officer - Pittsburgh, PA

Hospital Security Guard (Full-time Night Shift)

Armed Security Officer - FPS/DHS Contract

Security Officer Hospital - Flex Position

Security Officer Hospital Weekday Evenings

Security Officer Hospital - Flex Position

Security Medical Custom Protection Officer

Rover Vehicle-Based Security Patrol Officer - Evening and Overnight Shifts Available

West Mifflin, PA $19.00-$20.00 3 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.