Security Guard

signal-careers; Columbia Township (MO); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid training

Flexible Schedule

Career advancement opportunities

Veteran and First Responder friendly

Job summary

Signal-careers is seeking a dedicated Signal Patrol Officer in Columbia, MO. This full-time position requires candidates to conduct foot patrols and manage various security responsibilities in alignment with company values.

The ideal candidate will possess a high school diploma, customer service skills, and the ability to fulfill scheduled shifts, including weekends. Competitive pay at $17 per hour with opportunities for career advancement and a supportive work environment.

Qualifications

• Must obtain a security license within 10 days of hire.
• Valid driver's license required.
• Ability to read, speak, and write in English.
• Must have a clean driving record.

Responsibilities

• Conduct and deliver various dedicated services reflecting company values.
• Write detailed reports using company technology.
• Interact with internal and external customers on site.
• Communicate promptly with supervisors about any concerns.

Skills

Customer service skills

Attention to detail

Time management

Communication skills

Education

High school diploma or GED

Job description

Signal Brand: Signal of Kansas City

Post Location: Columbia, MO

Schedule: Full time (Weekend availability required)

Pay Rate: $17 per hour

Shift/s: 1st, 2nd (07:00am-12:00midnight) [Flexibility preferred]. Detailed shift start and end time will be discussed during the in-person/Zoom interview.

Requirements

• Needs to obtain a security license within 10 days of the hire date.
• Valid driver's license required.
• Ability to read, speak, and write in English.
• Must be interested in and able to work a foot patrol post requiring walking for at least half of the shift as an inside guard in a Walmart store.
• Must have a clean driving record and be able to drive and operate a company vehicle safely; driving half of the shift is required.
• Applicant must have good customer service skills and the ability to interact and communicate proactively with associates and customers.
• Must be observant and able to report any activity that could be described as unusual, criminal or liability related.

Benefits

• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder friendly

Dedicated officers must be ALERT, engaged, and proactive. Officers must be able to conduct a variety of vehicle and foot patrols, complete checkpoint reports including explanations of observations and photos, respond to dispatch calls, interact with activity and individuals on property, and monitor actively for unusual activity on site.

Patrol officers must be able to hit 30-50 stops a night and have good time management skills. Patrol officers must be ALERT, engaged, and proactive. Officers must be able to conduct a variety of vehicle and foot patrols, complete 30-50+ reports including explanations of observations and photos, respond to dispatch calls, interact with activity and individuals on property, and monitor actively for unusual activity on multiple sites.

Position Summary

A Signal Patrol Officer role encompasses all dedicated requirements but varies from the below in duty specifically in a faster pace, time management and performing randomized but planned patrols of multiple sites throughout the shift. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Essential Job Functions

• Standing or walking for extended periods;
• Responding quickly to threats or emergencies;
• Completing incident reports;
• Maintaining situational awareness;
• Operating security technology;
• In the case of a Patrol Officer or Dedicated vehicle post: driving a patrol vehicle on a scheduled patrol cycle for specific durations with limited idle times.

Soft Skills

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Demonstrate our core values, creating peace of mind for our clients.
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Accurately execute security checks based on the needs of the post requirements.
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Perform duties to meet expectations and company benchmarks.
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Work cohesively with a team, delivering on key objectives.
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Complete daily assigned tasks and communicate maintenance needs of company assets.

Responsibilities

• Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicate with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

Qualifications

• 18 years of age or older.
• High school diploma or GED.
• Pass background check and drug test.
• Must have reliable transportation.
• Complete training modules within first month.
• Excellent organization, oral, and written communication skills.
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Must be able to move equipment weighing up to 20 pounds.

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.