Security Governance Risk & Compliance Analyst I

Commerce.com US, Inc.; United States; Remote; USD 50,000 - 73,000; Full time

Job summary

Commerce.com US, Inc. seeks a GRC Analyst to join our Governance, Risk & Compliance team. You’ll support day-to-day risk and compliance operations, review vendor materials, and assist with audits across SOC 2, ISO 27001, and PCI-DSS.

You’ll maintain evidence, track controls, and collaborate with cross-functional teams. Ideal candidates are detail-oriented, proactive, and eager to learn in a globally distributed environment.

Qualifications

• 0–2 years in GRC, risk operations, compliance (internships count).
• Bachelor's degree in CS, Cybersecurity, or Info Systems; equivalent work experience considered.
• Interest in GRC engineering and ability to learn quickly in a fast-paced environment.

Responsibilities

• Support third-party risk assessments by reviewing vendor security questionnaires, documentation, and due diligence materials.
• Maintain and update the vendor risk register and track remediation activities to closure.
• Assist with internal control testing and evidence collection for SOC 2, ISO 27001, PCI-DSS, etc.
• Help coordinate audit requests and liaise with internal stakeholders to gather required documentation.
• Monitor policy and procedure documentation, flagging items due for review or update.
• Assist in tracking risk exceptions, escalating items that require senior review.
• Support reporting and metrics preparation for leadership and committee-level reviews.
• Contribute to process improvement initiatives as the program scales.

Skills

GRC

Risk operations

Compliance

AI coding tools

Education

Bachelor's degree in Computer Science/Cybersecurity/Information Systems

Tools

Claude Code

Microsoft Office

Google Workspace

Job description

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you. We're looking for a detail-oriented and curious GRC Analyst to join our Governance, Risk & Compliance team. In this role, you'll support the day-to-day operations of our risk and compliance program, helping assess third-party vendors, maintain policy documentation, track control evidence, and support audit activities. We're especially interested in candidates who've explored tools like Claude Code and are curious about how AI can be applied to cybersecurity and compliance work. This is a great opportunity for someone early in their career who wants to build a strong foundation in enterprise risk management and information security compliance, joining a senior, globally distributed team that will invest in your growth from day one.

What You'll Do

• Support third-party risk assessments by reviewing vendor security questionnaires, documentation, and due diligence materials
• Maintain and update the vendor risk register and track remediation activities to closure
• Assist with internal control testing and evidence collection for compliance frameworks (SOC 2, ISO 27001, PCI-DSS, etc.)
• Help coordinate audit requests and liaise with internal stakeholders to gather required documentation
• Monitor policy and procedure documentation, flagging items due for review or update
• Assist in tracking risk exceptions, escalating items that require senior review
• Support reporting and metrics preparation for leadership and committee-level reviews
• Contribute to process improvement initiatives as the program scales

What We're Looking For

• 0–2 years of experience in GRC, risk operations, compliance, or a related function (internships count)
• Bachelor's degree Computer Science, Cybersecurity, Information Systems, Business, or a related field. Equivalent work experience also considered.
• Genuine interest in GRC engineering and a willingness to learn quickly in a fast-paced environment required
• Hands-on familiarity with Claude Code or similar AI coding tools, and an ability to think through how they could be applied to cybersecurity or GRC work (hobby projects welcome)
• Strong written and verbal communication skills - you'll be working cross-functionally and with external vendors
• High attention to detail and comfort working with documentation, spreadsheets, and tracking tools
• Proficiency in Microsoft Office or Google Workspace
• Nice To Have Coursework or certification in cybersecurity or risk management (Security+, CISA, etc.)
• Exposure to compliance frameworks such as SOC 2, ISO 27001, NIST, or PCI-DSS
• Experience in an operations or process-driven role (internship or otherwise)

Salary Transparency Range: $49,729.00 - $73,130.00 Compensation Transparency The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Identity Verification To protect our candidates and company from fraudulent activity, our interview process includes a government ID and biometric verification via Persona, our trusted identity verification provider. All information is collected and processed securely in accordance with applicable privacy laws.

The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.