Security Front Desk & Visitor Experience Coordinator

Pennsylvania Academy of the Fine Arts; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

The Pennsylvania Academy of the Fine Arts is seeking a Security Receptionist to serve as the primary ambassador for the Hamilton Building. This role involves maintaining a secure and welcoming environment for visitors while performing customer service and security operations tasks.

You will monitor CCTV, manage visitor access, and provide information on PAFA's exhibitions and events. The ideal candidate has customer service experience and a keen ability to adapt in dynamic environments.

Qualifications

• 1+ year of customer service or front desk experience.
• Prior experience in security or CCTV monitoring preferred.
• Professional demeanor in high-traffic or emergency situations.

Responsibilities

• Greet visitors and ensure appropriate access permissions.
• Monitor CCTV cameras and report suspicious behavior.
• Answer incoming calls and provide information about PAFA.

Skills

Customer service

Interpersonal skills

Communication skills

CCTV monitoring

Microsoft Office proficiency

Education

High School Diploma or equivalent

Job description

The Pennsylvania Academy of the Fine Arts is seeking a Security Receptionist to serve as the primary ambassador for the Hamilton Building. This role involves maintaining a secure and welcoming environment for visitors while performing customer service and security operations tasks.

You will monitor CCTV, manage visitor access, and provide information on PAFA's exhibitions and events. The ideal candidate has customer service experience and a keen ability to adapt in dynamic environments.