Security & Fire Equipment Service Technician

Johnson Controls, Inc.; Calumet City (IL); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time (10)

Benefits package available day one

Collaborative team environment

Safety-focused workplace

Job summary

Johnson Controls, Inc. is seeking technicians to perform service and installation commissioning for fire alarm, access control, CCTV, intrusion, and intercom systems. You will oversee field installations, coordinate with customers, troubleshoot issues, and document daily activities.

The role requires 2–5 years of relevant experience, ability to lift heavy equipment, and strong IT/network knowledge. On-site work with a competitive hourly pay and benefits is provided.

Qualifications

• Minimum 2–5 years of installation/service experience on fire alarm, access control, CCTV, intrusion, and intercom systems.
• Strong electrical/electronics knowledge; ability to troubleshoot systems and perform repairs.
• Experience with P2000, C-Cure 9000 or similar access control systems preferred.
• Able to work independently and provide high level customer service.
• Capable of lifting up to 40 pounds and navigating tight spaces per job needs.

Responsibilities

• Perform service and new installation commissioning on security and life safety systems.
• Supervise installation activities and coordinate with customers, installers, and AHJs.
• Diagnose equipment issues and provide cost-effective solutions.
• Prepare reports and document daily activities; may require overtime.

Skills

Fire alarm install

Access control systems

CCTV systems

Intercom systems

Electrical troubleshooting

Reading blueprints

Customer service

IT networking basics

Education

Associate degree in a technical field

High school diploma or trade school

Tools

Multimeters

Oscilloscopes

Test equipment (analyzers, meters)

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on socialplatforms.

What we offer

• Competitive salary
• Paid vacation/holidays/sick time-10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care –Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out!: https://youtu.be/pdZMNrDJviY

What you will do

Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm and intercom systems.

How you will do it

• Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications. Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
• Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
• Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
• Manage assigned Electronic Systems service calls in regard to field labor hours estimated
• Customer satisfaction through coordination, response to customer requests and problems and clear communication skills
• Prepare reports on daily activities
• May be required to work overtime
• Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
• Required to lift and or carry equipment and tools, which may be over forty (40) pounds Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
• Must adhere to all OSHA and JCI safety policies and procedures
• Complete mileage and monthly vehicle reports in a timely manner

What we look for

Required

• 2-5 years’ experience with installation and service of fire alarm, access control, CCTV, intrusion, and intercom systems
• Demonstrate working knowledge of electricity and electronics in addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs
• Security experience with P2000 or C-Cure 9000 or similar access control system required.
• Ability to effectively work independently
• Demonstrate a high level of customer service
• Be able to carry and move equipment/tools weighing up to 40 pounds
• Minimum high school/trade school graduate, military, or two-year Associate degree in a technical field involving electronics or computers
• Working knowledge of personal computers Windows and Microsoft's suite of Office software
• Working knowledge of IT network systems is required
• Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
• Excellent verbal and written communication skills
• Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshootingmanual.
• PERC Card required
• CCURE 9000, Genetec, Salient, Milestone and NICET are preferred.

HIRING HOURLY RANGE: $32.06 - 44.13 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role.

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