Security & Fire Alarm Systems Technician — Field Installer

Johnson Controls, Inc.; Raleigh (NC); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Johnson Controls, Inc. is seeking a hands-on Security & Fire Alarm Electrical Installer to install, program, configure, commission, and service security & fire alarm systems at customer sites.

You will troubleshoot, read blueprints, and coordinate with project teams to ensure quality and safety. The role requires strong communication, field experience with low-voltage systems, and a proactive approach to customer service.

Qualifications

• Three years of documented experience in low voltage electrical systems, including Fire/Life Safety, Access Control, Nurse Call, and Paging systems.
• Experience installing, programming, configuring, commissioning, and servicing fire alarm or related low-voltage systems.
• Experience reading blueprints, diagrams, specifications, schematics, and manuals.
• Able to obtain and retain licenses as required by codes.
• Able to lift up to 50-70 lbs and work in varied physical contexts.

Responsibilities

• Install, program, configure, commission, and service security & fire alarm systems at customer sites.
• Support low-voltage systems work including access control, CCTV, nurse call, and paging where applicable.
• Test, troubleshoot, repair, and reprogram panels and devices.
• Read and interpret blueprints, diagrams, and submittals.
• Coordinate with other trades to optimize schedule and site productivity.
• Document project progress accurately and timely.

Skills

Low voltage systems

Fire/Life Safety

Access Control

Nurse Call

Paging systems

Education

High School Diploma or equivalent

Tools

Hand tools

Test equipment

Multimeters

Digital analyzers

Commissioning devices

Job description

Security & Fire Alarm Electrical Installer
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. We help customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

Role Overview

We are looking for a hands-on Security & Fire Alarm Electrical Installer to install, program, configure, commission, and service security & fire alarm and related building systems at customer sites. In this role, you will work on technical field projects that require strong troubleshooting skills, clear communication, and a commitment to safe, high-quality execution.

Key Responsibilities

• Install, program, configure, commission, and service Security & Fire Alarm Systems and other related building system products at customer sites.
• Support integrated low-voltage systems work, including Access Control, CCTV, Nurse Call, and Paging systems where applicable.
• Test, troubleshoot, repair, and reprogram panels, devices, and related system components.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics, and operational/product manuals.
• Coordinate installation activities with other trades to optimize schedule and site productivity.
• Work with the project manager to resolve discrepancies and coordination issues that affect installation progress.
• Complete project documentation accurately and in a timely manner.
• Train customers on functional system operation, conduct simulations, and answer questions.
• Provide professional customer service and communicate effectively with district staff, project teams, and site contacts.
• Follow all OSHA and Johnson Controls safety policies and procedures and perform other duties as assigned.

How You Will Do It

• Own your work with accountability, safety, and integrity, especially when working in active customer environments.
• Stay close to the work and focus on what matters, so installation issues, coordination gaps, and field obstacles are resolved quickly.
• Use candor and problem-solving to improve every day, learning from site conditions and looking for better ways to execute projects.
• Win as one team, collaborating with project managers, trades, district staff, and customers to deliver a smooth installation experience.
• Manage multiple projects simultaneously while staying organized and meeting time and labor targets.
• Attend required site meetings and communicate progress, risks, and needs clearly.
• Use test equipment and commissioning devices effectively to verify system performance and quality.
• Maintain a strong customer focus by explaining system operation clearly and supporting a positive service experience.

Qualifications

• High School Diploma or equivalent.
• Three years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
• Experience installing, programming, configuring, commissioning, and servicing fire alarm or related low-voltage systems.
• Experience reading and interpreting blueprints, submittals, diagrams, specifications, schematics, and operational/product manuals.
• Experience using hand tools, test equipment, multimeters, digital analyzers, and commissioning devices.
• Ability to obtain and retain any licenses required by national, state, and local codes.
• Ability to perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
• Ability to work in unusual and sometimes difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
• Ability to work flexible hours, including weekends, to meet customer requirements.
• Strong customer service skills and the ability to lead and work well with team members.
• Ability to follow safety guidelines and procedures at all times.
• Strong organizational skills, a positive attitude, and the ability to learn quickly.
• Valid driver’s license and a driving record that meets company requirements.
• Ability to pass a pre-employment background check and drug test.

Nice to Have

• Electrical Experience.
• Local state licenses.
• Knowledge of local fire codes.

Why Join Us

At Johnson Controls, you will be part of a field organization that delivers meaningful results for customers every day. You will work with advanced technology, lifecycle services, and a team committed to safety, quality, and customer success while building experience in critical building systems that support important industries.

If you are ready to bring your technical skills, customer focus, and teamwork to a role where precision matters, we invite you to apply.

HIRING HOURLY RANGE: $25.19-$37.79 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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