Security ES Gatehouse Officer

603 Oak Crest Village, Inc.; Attleboro Falls (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision packages

Annual wellness reimbursement

Personal health coaching

Telemedicine options

PTO Plans

Company paid volunteer hours

401k with 3% match

Onsite medical centers

30% discount on food and drinks

Growth opportunities

Job summary

Oak Crest Village by Erickson Senior Living is seeking a Gatehouse Officer to staff the entrance with a focus on hospitality and safety. You will greet visitors, verify credentials, and maintain logs while directing traffic and parking.

The role emphasizes strong customer service, confidentiality, and timely incident reporting, with weekend evening shifts and a driver’s license required.

Qualifications

• Must be at least 18 years old.
• Prior experience as a Security Gatehouse Officer preferred.
• Current and valid driver’s license required.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Skills

Customer service

Hospitality

Safety awareness

Job description

Location

Oak Crest Village by Erickson Senior Living

Gatehouse Officer

Join our team as a Gatehouse Officer. In this role you will staff the Gatehouse entrance to the community and deliver exceptional customer service and hospitality, while fostering an environment of safety and security.

Compensation: Commensurate with experience ranging from 18.00 - 20.00 Hourly

Shift: Every weekend, Friday and Saturday, 3:00PM - 11:00PM.

*Current and valid driver’s license required

What we offer

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

What you will need

• Must be at least 18 years old
• Prior experience as a Security Gatehouse Officer preferred
• Current and valid driver’s license required

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Oak Crest is a beautiful 87-acre continuing care retirement community in Parkville, MD. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care.

Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Since 1983, Erickson Senior Living’s national network of managed communities has been devoted to one mission—helping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why we’re among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.