Gatehouse Concierge & Security Officer (Weekend)

Erickson Senior Living; Parkville (MD); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Healthcare packages

PTO (paid time off)

401k with match

Onsite medical centers

Employee discounts at dining venues

Volunteer hours

Job summary

Oak Crest Village by Erickson Senior Living in Parkville, MD is seeking a Gatehouse Officer to staff the gatehouse and deliver exceptional hospitality while ensuring safety and security for residents and visitors.

You will greet guests, screen traffic, issue parking passes, document visitors, and maintain confidentiality of sensitive information in a fast-paced, community-focused environment. Weekend evenings shift, with strong emphasis on customer service.

Qualifications

• Must be at least 18 years old.
• Prior experience as a Security Gatehouse Officer preferred.
• Current and valid driver's license required.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community.
• Screen all vehicle and pedestrian traffic entering the community.
• Provide proper parking passes, maps, and instruct visitors to park in appropriate spaces.
• Document all visitors and vendors/contractors via the standard gatehouse log in.
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community.
• Complete thorough and detailed incident reports using our online report system.
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents.

Skills

Customer service

Hospitality

Communication

Visitor screening

Job description

Oak Crest Village by Erickson Senior Living in Parkville, MD is seeking a Gatehouse Officer to staff the gatehouse and deliver exceptional hospitality while ensuring safety and security for residents and visitors.

You will greet guests, screen traffic, issue parking passes, document visitors, and maintain confidentiality of sensitive information in a fast-paced, community-focused environment. Weekend evenings shift, with strong emphasis on customer service.