Security Dispatcher

Parrish Medical Center; Titusville (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

403(b) Retirement Program

Tuition Reimbursement/Educational

EAP / Flex Spending

Annual PLB leave accrual

Job summary

Parrish Medical Center in Titusville, FL is seeking a Security Dispatcher who operates the security console, monitors access control, CCTV, and overhead paging. You will handle emergency and non-emergency calls, dispatch appropriate responders, and maintain logs and reports using CAD software.

This full-time role requires a high school diploma or GED and AHCA fingerprint clearance. No prior experience is required; training is provided.

Qualifications

• High School Diploma or GED required.
• AHCA fingerprint clearance required.
• No prior experience required; training provided.

Responsibilities

• Answer all telephone and radio calls for emergency and non-emergency security services.
• Notifies and dispatches appropriate response personnel using various communication methods.
• Operates the security communication console, access control system, closed circuit television system, and overhead paging system.
• Maintains automated records/logs, prepares reports and other documents using CAD software.
• Monitors and responds to all emergency and protection alarm systems.
• Monitors and controls Closed Circuit Television Systems.
• Attends required meetings and participates in training and drills.
• Establishes communication links with emergency-response agencies during disasters or crises.
• Provides communication support to the Emergency Operations Center and Hospital Incident Command System.

Job description

General Description

The Security Dispatcher reports to the Security Supervisor, operates the security communication console, access control system, closed circuit television system, and overhead paging system. Monitor alarm panels and systems. Received emergency and non-emergency telephone and radio communications. Uses various communications devised to notify appropriate response personnel. Maintains automate records/logs, prepares reports and other documents, and maintains appropriate filing system. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare.

Department

Safety and Security

Schedule/Status

Varies; Full Time

Standard Hours/Week

40

Key Responsibilities

• Answer all telephone and radio calls for emergency and non-emergency security services.
• Notifies and dispatches appropriate response personnel using various communication methods.
• Operates the security communication console, access control system, closed circuit television system, and overhead paging system. Calling all codes.
• Maintains automated records/logs, prepares reports and other documents, and maintains appropriate filing system using computer aided dispatch software.
• Monitors and responds accordingly to all emergency and protection alarm systems.
• Monitors and controls Closed Circuit Television Systems.
• Attends required meetings, enhances professional growth and development through in-service meetings and workshops
• Calls all Emergency Codes using the overhead paging system. Documents necessary Medical Alert Codes in the Meditech system. Establishes communication links with community emergency-response agencies during disaster or crisis events.
• Provides communication support to Emergency Operations Center and supports the Hospital Emergency Incident Command System.
• Performs other duties as assigned.
• Knows fire, disaster, and safety procedures as pertains to the work area.

Requirements

Formal Education

• High School Diploma or GED required

Work Experience

• No experience required.

Required Licenses, Certifications, Registrations

• AHCA fingerprint clearance required.
• For additional information, please refer to: https://info.flclearinghouse.com

Full Time Benefits

• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 152 Personal Leave Bank (PLB) Hours