Security Dispatcher

Parrish Medical Center; Titusville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Program

Tuition Reimbursement

Employee Assistance Program

Flexible Spending

Paid leave accrual

Job summary

Parrish Medical Center in Titusville, FL is seeking a Security Dispatcher to operate the security console, access control, CCTV, and overhead paging systems, and monitor alarms. It handles emergency and non-emergency communications and supports the Hospital Emergency Incident Command System.

The role is full-time (40 hours/week) and requires a high school diploma or GED along with AHCA fingerprint clearance.

Qualifications

• High School Diploma or GED required.
• No prior work experience required.
• AHCA fingerprint clearance required.

Responsibilities

• Answer all telephone and radio calls for emergency and non-emergency security services.
• Notifies and dispatches appropriate response personnel using various communication methods.
• Operates the security communication console, access control system, CCTV system, and overhead paging system.
• Maintains automated records/logs, prepares reports and documents, and filing system using CAD software.
• Monitors emergency and protection alarm systems and CCTV surveillance, and responds to incidents as needed.
• Provides communication support to Emergency Operations Center and hospital incident command during disasters.

Education

High School Diploma or GED

Job description

General Description

The Security Dispatcher reports to the Security Supervisor, operates the security communication console, access control system, closed circuit television system, and overhead paging system. Monitor alarm panels and systems. Received emergency and non-emergency telephone and radio communications. Uses various communications devised to notify appropriate response personnel. Maintains automate records/logs, prepares reports and other documents, and maintains appropriate filing system. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare.

General Description

The Security Dispatcher reports to the Security Supervisor, operates the security communication console, access control system, closed circuit television system, and overhead paging system. Monitor alarm panels and systems. Received emergency and non-emergency telephone and radio communications. Uses various communications devised to notify appropriate response personnel. Maintains automate records/logs, prepares reports and other documents, and maintains appropriate filing system. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare.

Department

Safety and Security

Schedule/Status

Varies; Full Time

Standard Hours/Week

40

Key Responsibilities

• Answer all telephone and radio calls for emergency and non-emergency security services.
• Notifies and dispatches appropriate response personnel using various communication methods.
• Operates the security communication console, access control system, closed circuit television system, and overhead paging system. Calling all codes.
• Maintains automated records/logs, prepares reports and other documents, and maintains appropriate filing system using computer aided dispatch software.
• Monitors and responds accordingly to all emergency and protection alarm systems.
• Monitors and controls Closed Circuit Television Systems.
• Attends required meetings, enhances professional growth and development through in-service meetings and workshops
• Calls all Emergency Codes using the overhead paging system. Documents necessary Medical Alert Codes in the Meditech system. Establishes communication links with community emergency-response agencies during disaster or crisis events.
• Provides communication support to Emergency Operations Center and supports the Hospital Emergency Incident Command System.
• Performs other duties as assigned.
• Knows fire, disaster, and safety procedures as pertains to the work area.

Requirements

Formal Education

High School Diploma or GED required

Work Experience

No experience required

Required Licenses, Certifications, Registrations

• AHCA fingerprint clearance required.
• For additional information, please refer to: https://info.flclearinghouse.com

Full Time Benefits

• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 152 Personal Leave Bank (PLB) Hours