Security Dispatch Specialist — Guest & Team Safety

Thunder Valley Casino Resort

Whitney (CA)

On-site

USD 30,000 - 39,000

Full time

4 days ago

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Job summary

Thunder Valley Casino Resort is seeking a Security Dispatch Officer responsible for relaying information via radio, phone, and the Security tracking software to the Shift Manager. The role includes maintaining shift logs, coordinating with security teams, and ensuring incidents are documented accurately, while upholding the resort’s service standards.

Qualified candidates will have at least a high school diploma or equivalent, a valid California driver’s license, and the ability to obtain a UAIC

Qualifications

High School education or equivalent preferred.
Experience in security or guest services preferred.
Strong written and verbal communication with Guests, Team Members and Management.
Knowledge of emergency procedures and ability to multitask.
Ability to learn security 10-codes and phonetic alphabet.
Valid CA driver’s license.
Must be 21+ and able to obtain UAIC Tribal Gaming License.

Responsibilities

Maintain daily shift logs (Dispatch, Lost & Found) and report incidents.
Communicate information via radio, phone, and tracking software to Shift Manager.
Operate company vehicles safely and follow driving regulations.
Support Security Management and maintain confidentiality and integrity.
Assist Guests and Team Members and promote service standards.