Security Dispatch Officer - DoD-Cleared (Aerospace/Defense)

Allied Universal; City of Rochester (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Rochester, NY is seeking a Security Officer Dispatch with an active DoD Secret Clearance. You will monitor alarm and access-control activity, coordinate responses to incidents, maintain clear communications with on-site personnel, and provide exceptional customer service in a defense-focused environment.

This full-time role offers afternoon shifts Mon–Sun, pay rate of $22.00 per hour, and opportunities to grow within a fast-paced security team.

Qualifications

• Provide customer service while following security procedures and site policies.
• Demonstrate poise and problem-solving in emergency or incident scenarios.
• Operate communication devices and document incidents accurately.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, and other security-related incidents using established communication protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site personnel and emergency responders as needed.
• Monitor communication systems, maintain accurate dispatch logs and incident records, and relay timely information to appropriate personnel.
• Support access-control and perimeter operations at an aerospace and defense location by reporting unusual activity and helping to deter unauthorized access.

Skills

Customer service

Communication

Calm under pressure

Adaptability

Education

High school diploma or equivalent

Tools

Alarm panel experience

Job description

Allied Universal in Rochester, NY is seeking a Security Officer Dispatch with an active DoD Secret Clearance. You will monitor alarm and access-control activity, coordinate responses to incidents, maintain clear communications with on-site personnel, and provide exceptional customer service in a defense-focused environment.

This full-time role offers afternoon shifts Mon–Sun, pay rate of $22.00 per hour, and opportunities to grow within a fast-paced security team.