Security Director

benchmark; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

The Security Director at OKANA Resort & Indoor Water Park, part of Pyramid Global Hospitality, oversees all security operations to ensure guest and associate safety. The role includes building a compliant security program, training staff, and coordinating with local authorities.

Responsibilities include implementing emergency procedures and maintaining a safe environment across a large resort with a water park, guest rooms, and event spaces.

Qualifications

• Bachelor's degree in Criminal Justice or security related training is required.
• At least 5+ years of security/law enforcement management experience in large properties.
• CPR and life safety certifications are required or preferred.
• Strong report writing and investigation skills with corrective-action ability.

Responsibilities

• Oversee resort security to maintain a safe guest and associate environment.
• Hire, train, and supervise the security team and enforce policies.
• Develop and implement emergency procedures and coordinate with local law enforcement.

Skills

Security leadership

Report writing

Investigation skills

Microsoft 365

Staff training

Fire & life safety

Education

Bachelor's degree in Criminal Justice or security related fields

Tools

Security management platforms

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you\'ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

SUMMARY

The Security Director is responsible for overseeing the security in the resort, ensuring a safe environment for guests and team members by establishing and enforcing comprehensive security policies. The role includes hiring and training the security team to ensure compliance with all local, state and federal regulations. The Security Manager is pivotal in developing the emergency procedure of the resort and conducting regular training sessions to maintain a safe environment for associates and guests. Building strong working relationships with local law enforcement and emergency agencies is essential. The Security Manager must present a professional, approachable demeanor, providing reassurance to resort associates and customers that safety and security are top priorities every day. The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

QUALIFICATIONS

• Bachelor\'s degree in Criminal Justice or related training in security related subjects.
• 5+ years of management experience in security/law enforcement, preferably in large hotels or resorts.
• Relevant certifications including CPR and life safety.
• Proficiency in report writing and investigation techniques; ability to suggest corrective action to improve the security throughout the resort.
• Computer knowledge, including Microsoft 365 Suite and security management platforms.
• Demonstrated ability to lead, direct and motivate staff.
• Knowledgeable of fire, security, and keyless access systems.

PERFORMANCE STANDARDS

• CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner. Identify and report any hazards to guests or employees.
• WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence of self and others are anticipated; require typical amount of supervision; accept work assignments without complaints, fill in scheduling gaps of departmental personnel when necessary, keeping supervisory management informed of major changes in departmental processes or personnel management needs.
• PEOPLE: Manage people according to Pyramid Global Hospitality\'s values, wh