Security Officer

BENCHMARK; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

People‑first culture

Health insurance

Retirement savings

Growth opportunities

Paid time off

Perks and Discounts

Job summary

Pyramid Global Hospitality is hiring a Security Officer for OKANA Resort & Indoor Water Park in Oklahoma City. You will patrol the resort, enforce safety procedures, and protect guests and associates through proactive security measures.

The role requires a High School Diploma with CPR and Life Safety certifications. You will participate in incident reporting, investigations, and life-saving duties as needed, supporting a guest‑centric, safety‑m oriented team.

Qualifications

• Requires high school diploma and security experience.
• CPR/Life Safety certifications are required or preferred.
• Experience in hospitality security is a plus.

Responsibilities

• Enforce policies and procedures across the property.
• Maintain energy‑efficient operations and secure facilities.
• Keep key control and security equipment up to date.

Skills

Patrol procedures

Incident reporting

Emergency response

Guest interaction

Education

High School Diploma

CPR Certification

Life Safety Certification

Tools

Security software

Access control systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well‑appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination. #BMC-Okana

What you will have an opportunity to do:

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join us as a Security Officer to join our Security team. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over‑the‑top experiences that wow our guests time after time.

Why OKANA:

• Competitive wages
• People‑first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Perks and Discounts

About the role:

The Security Officer is responsible for making constant patrols of the resort, seeking and responding to all safety and security related concerns to ensure the well‑being of resort guests and associates. This person is involved in daily operations, enforcing all safety and security procedures in accordance with hotel guidelines and in compliance with local, state, and federal regulations. The Security Officer must log their daily inspections, prepare accurate incident reports, and conduct investigations and follow‑up. They must be very familiar with the emergency procedures as they apply to all departments and take a leading role when emergencies do occur.

What you will be doing:

• Ensure that policies and procedures are enforced.
• Ensure that property/facilities are energy‑efficient (conserving energy).
• Ensure/maintain key control.
• Maintain current CPR certification.
• Maintain work area clean and organized.
• Make safety and security patrols of property and facility.
• In a timely manner, report to management any unusual observations.
• Protect guests and employees from harm and prevent theft and/or destruction of property.
• Report all unsafe conditions immediately.
• Write shift reports and security incident reports.
• Process and log lost and found articles.
• Confront guests and employees involved in unsafe/illegal acts.
• Investigate/handle complaints, incidences, accidents, and emergencies.
• Monitor equipment.
• Perform life‑saving functions as required (CPR/first aid).

What are we looking for? What you bring to the role:

• High School Diploma.
• 2+ years of experience in the security field, preferably in the hospitality industry.
• Relevant certifications, including CPR and Life Safety.
• Fluent in English; ability to write reports and interact with resort guests and associates.
• Computer proficiency in using security software and able to complete security reports.

Compensation:

- Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.