Security & Customer Experience Champion

Allied Universal

Lithia Springs (GA)

On-site

USD 32,000 - 43,000

Full time

6 days ago

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Job summary

Allied Universal, Lithia Springs, GA, is seeking a Security Officer Customer Service Ambassador to monitor and safeguard clients in a logistics and distribution setting while delivering outstanding service. You will maintain a visible presence, deter incidents, and support a welcoming environment for employees, visitors, and drivers.

As a full-time role, you will work a schedule that includes afternoon/evening shifts; the pay rate is $17.94 per hour.

Qualifications

Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

Provide customer service to clients, visitors, drivers, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, escalating matters according to site procedures.
Conduct regular and random patrols of loading areas, parking areas, trailer yards, warehouse spaces, office areas, and the property perimeter to help deter unauthorized activity.
Monitor access points and verify authorized entry for personnel, visitors, and delivery drivers in accordance with site requirements.
Document observations, incidents, and irregular conditions accurately and communicate relevant information to Allied Universal leadership and site contacts.