Security Console Associate

Virginia Museum of Fine Arts; Richmond (VA); On-site; USD 18,000 - 23,000; Part time

Job summary

The Virginia Museum of Fine Arts in Richmond seeks a Security Console Associate to support Security Services in safeguarding people and artwork.

You will monitor CCTV, handle phone communications, coordinate via FM radios, assist staff, and document activities for incident reporting. This is an entry-level, part-time role with a flexible schedule.

Qualifications

• High mental alertness and strong attention to detail.
• Ability to observe surroundings, read, interact with people, and monitor security systems.
• Effective written and spoken communication for writing reports.
• Ability to quickly learn and use various computer applications.
• Availability to work nights, weekends, and holidays.
• Current registration from the Department of Criminal Justice Services.
• Prior security experience in a related field is a plus.

Responsibilities

• Monitor security surveillance cameras and disturbance alarms.
• Manage phone communications and coordinate via FM radios.
• Assist Museum staff and maintain documentation of security activities.
• Oversee radio communications with external agencies during emergencies.
• Serve as liaison between security console and fire/police/EMS as needed.

Skills

Attention to detail

Communication skills

Computer literacy

Learn new applications

Night shifts

Job description

Working Title: Security Console Associate

State Role Title: Security Officer II - W69112

Hiring Range: $14.70 per hour

FLSA Status: Non-Exempt: Eligible for Overtime

Pay Band: 02

Agency: Virginia Museum of Fine Arts

Agency Website: https://vmfa.museum/

Recruitment Type: General Public - G

Department: Security Services

About Virginia Museum of Fine Arts:

The Virginia Museum of Fine Arts (VMFA) in Richmond, Virginia, is one of the largest comprehensive art museums in the United States. VMFA, which opened in 1936, is a state agency and privately endowed educational institution. Its purpose is to collect, preserve, exhibit and interpret art, and to encourage the study of the arts.

VMFA is the only art museum in the United States open 365 days a year with free general admission.

About Security Services:

The Department of Security Services is dedicated to maintaining a safe and secure environment for all staff, volunteers, and visitors to the museum and its campus. This includes safeguarding the buildings, property, and art collections from all potential threats. This is achieved through several key functions: regular patrols of the museum and grounds; enforcement of established rules and regulations; surveillance and monitoring using cameras and other technologies; providing assistance to visitors and employees; reporting and responding to potential hazards and suspicious activities; and responding to emergency situations. These efforts directly support the Commonwealth of Virginia's cultural enrichment goals and align with the Virginia Museum of Fine Arts' strategic plan.

General Information:

We are currently seeking applications for composed and attentive individuals to join our Security Services Department as a Security Console Associate.

Security Console Associates play a vital role in maintaining the safety and security of our organization. Responsibilities include monitoring security surveillance cameras and disturbance alarms, managing phone communications, and facilitating effective coordination via FM radio transmitters. They assist Museum staff as needed and maintain detailed documentation of activities conducted by the armed security force.

In emergency situations, Security Console Associates oversee radio communications to ensure timely responses and operational efficiency. They serve as critical liaisons between the security console and external agencies, including fire, police, and emergency medical services (EMS).

This entry-level position provides a flexible schedule of up to 28 hours per week (minimum 20 hours per week), with an annual maximum of 1,490 hours (May 1 – April 30).

Minimum Qualifications:

• High mental alertness and strong attention to detail.
• Use of hands and arms for tasks such as reaching, handling objects, and operating equipment (e.g., phones, notepads, and computers).
• Clear vision for observing surroundings, reading, interacting with people, and monitoring security systems.
• Continuous focus and attention while performing duties.
• Ability to handle sensitive or confidential information responsibly.
• Effective communication skills, both spoken and written, for sharing information and writing reports.
• Sound decision-making and judgment to support agency goals.
• Strong interpersonal skills to maintain positive working relationships.
• Ability to quickly learn and use various computer applications.
• Availability to work nights, weekends, and holidays.

Additional Considerations:

• Knowledge of applicable laws, rules and regulations pertaining to the responsibilities and professional conduct of unarmed and armed security officers.
• Knowledge of principles, practices, and methods of loss prevention programs.
• Prior experience in the security industry, law enforcement, military, or security experience in a cultural institution.
• Current registration from the Department of Criminal Justice Services.

VMFA is a Virginia Values Veterans (V3) Certified Employer.

Diverse and inclusive hiring practices are at the heart of what we do at the Virginia Museum of Fine Arts. In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Virginia Museum of Fine Arts uses the E-Verify system to confirm identity and work authorization.

Contact Information:

Please contact the HR office at [e-mail] if you need assistance.

Name: HR Services

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: [e-mail] for recruitment related questions.

Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Virginia Museum of Fine Arts uses the E-Verify system to confirm identity and work authorization.