Security Concierge: Guest Experience & Safety

Harvard Protection Services; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Harvard Protection Services in New York is seeking a professional Security Officer to deliver customer-focused security and life safety for people and property. You will maintain a visible presence, greet visitors, enforce site policies, and complete incident reports with clients.

This role offers an hourly wage of about $20.75 and requires licensing or the ability to obtain one quickly. Must have a High School Diploma or GED; reliable communication and transportation are essential.

Qualifications

• High School Diploma or GED or the equivalent.
• Must have a state or municipal security officer license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment and detect suspicious and unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Enforce facility policies within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to prevent theft and ensure proper property removal.
• Follow emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Interpersonal communication

Professional appearance

Written logs

Education

High School Diploma or GED

Tools

Security guard license

Job description

Harvard Protection Services in New York is seeking a professional Security Officer to deliver customer-focused security and life safety for people and property. You will maintain a visible presence, greet visitors, enforce site policies, and complete incident reports with clients.

This role offers an hourly wage of about $20.75 and requires licensing or the ability to obtain one quickly. Must have a High School Diploma or GED; reliable communication and transportation are essential.