Security - Concierge - 39812

Harvard Protection Services, LLC; Boston (MA); Presencial; USD 27.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Descripción de la vacante

Harvard Protection Services is seeking a Security Officer to deliver professional, customer-focused security and life safety services at a Harvard location in Boston. The role emphasizes a visible security presence, courteous interaction with staff and guests, and strict adherence to policies and procedures.

The position requires a High School Diploma or GED, reliable transportation, and strong communication skills. Compensation includes health benefits, vacation, and a 401(k) plan.

Formación

• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Previous contract security, law enforcement, military, or customer service experience is helpful.

Responsabilidades

• Provide concierge services to residents, employees, and guests.
• Maintain a professional demeanor and assist customers, employees, visitors, and guests.
• Maintain a visible security presence in the assigned facility/building.
• Monitor the environment and detect suspicious or unsafe activity.
• Know incoming/outgoing traffic, and identify customers, tenants, visitors, and guests.
• Greet people in a professional manner at all times.
• Answer phones professionally.
• Control access: permit authorized entry and monitor entrances/exits.
• Know and enforce facility policies and procedures within role limits.
• Perform patrols on foot or by vehicle.
• Observe departing personnel to prevent theft and ensure proper removal of property.
• Follow established emergency action plans and procedures.
• Monitor alarms and security systems and prepare incident reports.

Conocimientos

Interpersonal communication

Neat appearance

Educación

High School Diploma or GED

Descripción del empleo

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Job Summary:

Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.

Essential Duties and Responsibilities

• Concierge services
• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

The essential duties and responsibilities may differ by customer location assigned

Knowledge and Skill Requirements

• Minimum High School Diploma, GED or the equivalent
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, customer service experience helpful

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

About Harvard Protection Services:

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws

Salary & Wage Details

USD $24.00/Hr.

Schedule

7:00am - 3:00pm