Concierge Security Guard - 39832

Harvard Protection Services, LLC.; Jersey City (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services is seeking a Concierge security officer for a night shift in Jersey City. Officers greet visitors, manage access control, assist tenants and guests, and sustain a safe, welcoming environment while delivering excellent customer service.

The role requires maintaining professional conduct, monitoring the facility, and enforcing policies. Candidates should have a High School diploma and a valid security guard license, with prior related experience considered an asset.

Qualifications

• High School Diploma, GED or equivalent.
• Must have a security guard license or be able to obtain one within a reasonable timeframe.
• Reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Previous contract security, law enforcement, military, or customer service experience is helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment and detect suspicious or unsafe activity.
• Become familiar with incoming/outgoing traffic and know customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, and guests professionally.
• Answer phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Enforce facility policies within the position's scope.
• Perform patrols of designated areas on foot or by vehicle.
• Observe departing personnel to prevent theft and ensure proper removal of property.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Interpersonal communication

Professional appearance

Customer service

Incident reporting

Education

High school diploma or GED

Job description

Company Overview

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Company Overview

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Job Summary

Concierge security position that requires officers to maintain the highest standards of professionalism, appearance, and conduct at all times. Officers are expected to provide superior customer service by greeting visitors, managing access control, assisting tenants and guests, and serving as the first point of contact for the property while ensuring a safe and welcoming environment.

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests


• Maintain a visible presence in the facility / building assigned


• Monitor the environment, with the ability to detect suspicious and unsafe activity


• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests


• Greet customers, visitors, staff, tenants, guests in a professional manner always


• Answer all phones in a professional manner


• Permit authorized persons to enter property and monitor entrances and exits


• Know the facility / building policies and procedures; enforce them within the limits of the position


• Perform required patrols of designated areas on foot or in vehicle


• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements


• Follow established emergency action planning and procedures


• Monitor alarms and systems


• Prepare reports on accidents, incidents, and suspicious activities, as directed

The essential duties and responsibilities may differ by customer location assigned

• State or municipality mandated security officer licenses


• Minimum High School Diploma, GED or the equivalent


• Must have a security guard license or be able to obtain one within an acceptable period


• Must have reliable means of communication and transportation


• Strong interpersonal communication skills and neat and professional appearance


• Write routine correspondence, to include log entries and incident reporting


• Previous contract security, law enforcement, military, customer service experience helpful

Benefits

• Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

Compensation

USD $19.00/Hr.

Hours

Monday-Thursday 11pm-7am, Saturday 7am-3pm

About Harvard Protection Services

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws