Security Communications Officer

Yale Cancer Center; New Haven (CT); On-site; USD 34,000 - 44,000; Full time

Job summary

Yale Cancer Center is seeking a Security Officer to monitor alarms, CCTV, and dispatch personnel across Yale properties. The role includes answering calls and controlling access to university locations, with duties extending to documenting activities and coordinating responses.

Required are a Connecticut security license, a valid driver’s license, and at least four years in security or related fields. This is an on-site, full-time position at 150 Munson Street, New Haven, CT.

Qualifications

• High school level education or equivalent and four years of experience in security, law enforcement, military police, or customer service.
• State of Connecticut License for Security Officer. Valid driver’s license.

Responsibilities

• Monitors, initiates, and maintains communication with various control rooms via radio, telephone and intercoms.
• Monitors and operates central security console to detect and dispatch protective services or other personnel to the scene of alarms.
• Receives, analyzes, and coordinates responses to telephone calls for all security services. Observes monitoring systems for access control and fire alarms.
• Records activities during shift and communicates to incoming shift. Recommends corrective action for security system issues.
• Responsible for CCTV maintenance and alarm protocols for the campus. May perform other duties as assigned.

Education

High school diploma

Associate's degree

Job description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Salary Range

$28.48

Job Requisition ID

137603WD

Overview

Dispatches personnel to the scene of alarms, crimes in progress or events at local and distant Yale University properties. Carries out duties such as: Monitoring alarms, CCTV, answering telephones, handling radio dispatch, granting & denying access to university locations and notifying appropriate personnel of emergency and non-emergency situations. Logs activity on various software platforms. Field assignments may include securing/ opening or responding to events at University galleries, libraries, storage and support facilities and conducting interior/exterior security inspections of same.

Required Skills and Abilities

• Strong interpersonal and verbal communication skills..
• Ability to work effectively in a team environment.
• Strong computer skills with the ability to effectively utilize assorted technology platforms.
• Ability to multi-task and monitor various displays at all times.

Principal Responsibilities

• Monitors, initiates, and maintains communication with various control rooms via radio, telephone and intercoms.
• Monitors and operates central security console to detect and dispatch protective services or other personnel to the scene of alarms.
• Receives, analyzes, and coordinates responses to telephone calls for all security services. Observes various monitoring systems for access control and fire alarms. Acknowledges event so that alarm is recorded. Observes monitors to detect street or property crimes.
• Records activities occurring during shift through dispatch reporting and ensures communication of this information to incoming shift. Recommends and initiates corrective action for security system issues.
• Responsible for the utilization and maintenance of CCTV throughout the campus and has working knowledge of alarm protocol and notification policies for the entire campus.
• May perform other duties as assigned.

Required Education and Experience

High school level education or equivalent and four years of experience in security, law enforcement, military police, or customer service; or an Associate’s degree and two years of experience.

Required License(s) or Certification(s)

The State of Connecticut License for Security Officer. Valid driver’s license.

Original Job Posting Date

08/14/2026

Job Category

Security

Bargaining Unit

SEC

Compensation Grade

Labor Grade S4

Compensation Grade Profile

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Location

150 Munson Street, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific dutiesand responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department.. University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale's Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.