Security-Cleared Enterprise App Support Specialist

NexGen Data Systems; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Premium medical/dental/vision Premiums

Disability insurance

401(k) match up to 10%

Training and development

PTO and holidays

Job summary

NexGen Data Systems is seeking an Enterprise COTS/GOTS Application Support Specialist to administer, monitor, maintain, troubleshoot, and sustain DLA enterprise applications in both physical and cloud-based NIPRNet/SIPRNet environments.

Responsibilities include operational support, monitoring, diagnostics, patching, and vendor coordination across Windows/IIS and related enterprise apps. DoD security clearance and DoD 8140 readiness are required.

Qualifications

• Security clearance required: DoD Secret or higher.
• Minimum six years of progressive information processing or IT support experience.
• DoD 8140 qualification requirements before system access.
• IAT Level II or III certification and CE Administrator qualification when assigned privileged duties.

Responsibilities

• Provide daily operational support for assigned COTS/GOTS applications.
• Monitor application availability, health, connectivity, performance, and service dependencies.
• Install, configure, patch, maintain, and troubleshoot assigned applications.
• Support on-premises, virtualized, and cloud-hosted environments.
• Coordinate with OS, DB, network, cybersecurity, and vendors.
• Open and track work orders through final resolution.
• Research bugs, compatibility, and vendor releases; plan upgrades.

Job description

NexGen Data Systems is seeking an Enterprise COTS/GOTS Application Support Specialist to administer, monitor, maintain, troubleshoot, and sustain DLA enterprise applications in both physical and cloud-based NIPRNet/SIPRNet environments.

Responsibilities include operational support, monitoring, diagnostics, patching, and vendor coordination across Windows/IIS and related enterprise apps. DoD security clearance and DoD 8140 readiness are required.