Security Clearance Operations Specialist

Triwill Group; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance

Job summary

OpenAI is seeking a hands-on Personnel Security Specialist to own day-to-day operations enabling classified government work. You will manage clearance verification, access requests, onboarding/offboarding, briefings, and reporting, while maintaining sensitive information with discretion.

Ideal candidates have Top Secret/SCI access and experience with DISS/NBIS/eApp, plus the ability to improve processes and scale a security program in a fast-paced environment.

Qualifications

• Active Top Secret eligibility with SCI access.
• Experience supporting a cleared government contractor or IC environment.
• Ability to manage sensitive records with discretion and accuracy.

Responsibilities

• Own the daily personnel security workload from intake through completion, including clearance verification, access nominations, visit requests, onboarding, offboarding, briefings, and reporting actions.
• Process and track personnel eligibility, classified access, indoctrinations, debriefings, customer approvals, and other program-specific security requirements.
• Maintain accurate, current, and audit-ready records in DISS, NBIS/eApp, NISS, internal tracking systems, and other applicable government or customer platforms.
• Guide employees through security forms, clearance and access requirements, required briefings, and reportable events while protecting sensitive personal information.
• Coordinate personnel security actions with government security representatives, customer security offices, program teams, and internal partners across Security, People, Recruiting, Legal, and IT.
• Prepare and manage visit authorization requests, security access requests, and related customer access packages, including CAC, NIPR, SIPR, and SAAR documentation when applicable.
• Identify discrepancies, aging cases, missing documentation, potential security concerns, and reportable information, escalating sensitive or complex issues promptly and appropriately.
• Maintain clear visibility into case ownership, status, deadlines, next steps, and government or customer dependencies.
• Develop and improve checklists, standard operating procedures, templates, metrics, and workflows that reduce backlog, manual effort, and missed handoffs.
• Support self-inspections, customer reviews, recurring reporting, and broader efforts to build a scalable, reliable personnel security program.

Skills

Personnel security

Clearance processing

DISS/NBIS/eApp

Recordkeeping

High-volume queue

Discretion with info

Communication

Polygraph readiness

Security collaboration

Tools

DISS

NBIS/eApp

NISS

SWFT

Scattered Castles

Job description

OpenAI is seeking a hands-on Personnel Security Specialist to own day-to-day operations enabling classified government work. You will manage clearance verification, access requests, onboarding/offboarding, briefings, and reporting, while maintaining sensitive information with discretion.

Ideal candidates have Top Secret/SCI access and experience with DISS/NBIS/eApp, plus the ability to improve processes and scale a security program in a fast-paced environment.