Security Associate

Ohio Living; Cape May (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Ohio Living is seeking a Security Associate to implement day-to-day safety and security activities across our life plan community in New Jersey. You will monitor facilities, respond to emergencies, and coordinate with staff and residents to maintain a secure environment.

The role requires attention to detail, teamwork, and adherence to regulations. Responsibilities include incident reporting, access control, and maintaining records.

Qualifications

• High school diploma or equivalent required.
• Security or emergency response training preferred.
• First Aid and CPR certification or willingness to obtain.
• Two years of security/safety/emergency response experience preferred.
• Proficiency with Windows and Microsoft Office suite.
• Must read/write/speak English; valid driver's license; insurable.
• Willingness to work weekends, evenings, and holidays; 24/7 on-call.

Responsibilities

• Ensure facilities and grounds are safe for residents, staff, and visitors.
• Manage security and safety plans, surveillance, and access control.
• Respond to emergencies and coordinate with appropriate responders (911, family, etc.).
• Address mechanical emergencies and infection control practices.
• Maintain accurate records and logs, and participate in shift handovers.
• Assist with safety and security policy development and training.

Skills

Security experience

First Aid

CPR

Microsoft Office

Education

High school diploma or equivalent

Tools

Windows

Microsoft Office

Job description

The Security Associate performs the day-to-day safety and security activities in accordance with company standards and federal, state, and local regulations governing the life plan community to ensure that it is maintained in a safe and secure manner.

Essential Activities and Tasks

Safety, Security, and Risk Management (50%)

• Ensures that the facilities and grounds are maintained in a safe manner for resident, staff member, and visitor comfort and convenience.
• Administers tasks related to security and safety plans, activities, and issues including surveillance, patrolling interior and exterior of buildings, responding to staff member, resident, and visitor requests for assistance, investigating unusual or suspicious circumstances, and locking and unlocking buildings and doors as required.
• Responds to and helps resolve resident emergencies or phone calls requesting assistance, determining response via Aging in Place protocols and summoning 911, the responsible party, and/or a family member for intervention.
• Responds to and helps resolve mechanical emergencies including fire alarms, smoke detectors, water emergencies, and heating and air conditioning emergencies by checking for cause and determining the appropriate action.
• Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing safety and security procedures.
• Maintains confidentiality of resident information.

Operations Management (20%)

• Notifies appropriate and designated staff of incidents concerning resident issues (e.g., disorientation, confusion, anxiousness, or wandering).
• Notifies Manager on Duty and supervisor when significant and/or serious issues arise (e.g., death of a resident, fire, or other major emergencies).
• Unlocks and opens resident doors per request of 911, resident, or family member.
• Maintains safety and security policies and procedures.
• Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of the department.
• Attends all-employee and departmental meetings and in-service training as scheduled or as directed.

Customer Relations and Service Delivery (15%)

• Listens and responds to the needs of residents, staff members, and visitors.
• Honors the residents’ personal and property rights.

Administration and Reporting (15%)

• Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local regulations.
• Completes necessary logs, reports, and administrative protocols following a resident emergency or inquiry.
• Maintains legible and comprehensive daily/shift logs of activity.
• Participates in report at shift change to share the events of the last shift and any information needed for the next shift.
• All other duties as assigned.

Qualifications

• Education: High school diploma or equivalent required.
• Security or emergency response training: Preferred.
• First Aid certified or willing to obtain in a reasonable timeframe.
• CPR certified or willing to obtain in a reasonable timeframe.
• Experience: Two years experience in a security, safety, and/or emergency response position preferred.
• Proficiency: With Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet.
• Other Requirements: Must be able to read, write, speak, and understand the English language; must possess a valid driver’s license and acceptable driving record; must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.
• Working Conditions and Special Requirements: Up to 8 hours/day sitting, standing, walking; lifting or moving up to 100 pounds; driving up to 6 hours/day; work weekends, evenings, and holidays as needed; on‑call availability 24/7 for emergencies; exposure to various disease processes, potential falls, burns, odors, cuts, infectious waste, and bloodborne diseases (Risk Category II).