SECURITY ASSISTANT SHIFT MANAGER

ViziRecruiter,LLC.; Bangor (ME); On-site; USD 60,000 - 90,000; Full time

Job summary

PENN Entertainment in Bangor, ME is seeking a Security Manager to lead the daily operations of the Security department, ensuring goals are met and safety is maintained for guests and team members. You will supervise staff, coordinate investigations, and partner with local law enforcement as needed to protect property and guests.

The ideal candidate has a Bachelor’s degree, at least three years of casino security or law enforcement experience, three years of supervisory work, and proficiency with

Qualifications

• Bachelor’s degree required.
• Three years casino security and/or law enforcement experience.
• Three years of supervisory experience.
• Proficient in Microsoft applications (Excel, Access, Word).
• Effective communication and leadership skills.

Responsibilities

• Manage daily operations of the Security department to ensure goals are met.
• Maintain and update trespass lists for guests.
• Administer training programs for security personnel.
• Coordinate annual budget planning and monitoring of facilities/expenses.
• Develop and maintain reporting procedures; cooperate with law enforcement as needed.
• Provide exceptional Red Carpet Customer Service to guests.

Skills

Leadership

Communication

Analytical

Team management

Education

Bachelor’s degree (B.A./B.S.)

Tools

Microsoft Office

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for managing the daily operations and directing the activities of the Security department to ensure goals and objectives are achieved
• Maintains and keeps updated list of trespassed guests
• Administers training programs for assigned personnel that will ensure effective security of gaming and money handing experience
• Responsible for the preparation and coordination of the annual budget, including the monitoring of facilities and expenses
• Develops implements and maintains required internal and external reporting procedures. Cooperates with federal, state and local law enforcement agencies of mutual concern
• Responsible for providing exceptional Red Carpet Customer Service to all guests

Requirements

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
• Three years casino security and/or law enforcement experience
• Three years of supervisory experience
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Effective communication skills (written, verbal and presentation)
• Ability to display professionalism when dealing with difficult guests
• Strong leadership, supervisory and interpersonal skills
• Effective analytical skills as demonstrated in timely and appropriate issue resolution
• Ability to be physically mobile with reasonable accommodations
• Must be physically able to restrain combative guests and to move about property
• Must be able to run on level surfaces, as well as, up and down stairs
• Respond to visual and aural cues
• Ability to operate efficiently and effectively in a mentally and physically stressful environment
• Ability to operate company motor vehicles responsibly at all times
• Must have valid driver’s license with clean driving record
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces