Security Assistant 2 - DCS (Remote)

Protection Strategies Incorporated; Rockville (MD); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Security Assistant II to join their team. This role involves processing background checks for potential sponsors of unaccompanied children and ensuring compliance with federal and state regulations. The ideal candidate will have a strong background in customer service, excellent report production skills, and the ability to mentor junior staff. With a commitment to safety and integrity, this position offers a unique opportunity to make a meaningful impact while working within a mission-driven culture. If you are looking to contribute to a vital cause and grow in a supportive environment, this role is for you.

Benefits

Comprehensive Benefits

401(K) Retirement Plan

Tuition Assistance

Employee Assistance Programs

Flexible Spending Accounts

Qualifications

• 2+ years experience in background check processing or similar role.
• Ability to manage case processes efficiently and independently.

Responsibilities

• Coordinate checks for sponsors and child abuse using OSSI procedures.
• Interface with federal and state agencies for timely information.

Skills

Background Check Processing

Report Production

Customer Service

Mentoring

Spanish Language Skills

Education

Associate Degree

Tools

Microsoft Office Suite

Job description

Join Our Team as a HHS - Security Assistant II (DCS)!

You must complete all of the questions in the application to be considered

Company: Protection Strategies, Inc.

Location: Rockville, MD (Remote)

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.

Why PSI?

Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.

What We Offer:

• Comprehensive Benefits: Medical, Dental, Vision, Telemedicine
• Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
• Flexible Spending Accounts: HSA + HRA

Position Overview:

Responsible for processing background check requests for potential sponsors of unaccompanied children. This includes handling fingerprint and child abuse and neglect background checks, collaborating with federal or state agencies to compile existing information, and ensuring timely delivery to the Administration for Children and Families (ACF) or its designee. The role involves evaluating database searches for sponsor information and serving as an advisory to the SAI's based on experience.

This is a Ready Reserve position, involving a comprehensive hiring process including interviews, background check, and drug screening. Successful candidates will be placed on a Ready Reserve List for future placement as vacancies arise. Currently, there is no open position.

Primary Areas of Work:

• Sponsor Checks
• Child Abuse and Neglect Checks

Key Responsibilities:

• Coordinate sponsor and child abuse/neglect checks using established OSSI procedures
• Interface with federal and state agencies, ACF personnel, and OSSI staff
• Produce reports on findings and statistics
• Present procedures to clients and partners via various platforms
• Travel less than 5% for site visits and training
• Overcome obstacles to ensure timely checks
• Mentor junior staff
• Serve as main contact for government requests
• Maintain customer service excellence
• Prepare technical reports
• Manage large information volumes
• Research policies on Child Protective Services Checks
• Respond to requests for information
• Familiarity with Spanish or willingness to learn preferred
• Work independently, handle case loads efficiently
• Manage case processes: opening, processing, closing, follow-ups

Qualifications:

• Associate degree or equivalent experience
• Minimum 2 years experience as an SAI or equivalent
• U.S. citizenship
• Willingness to travel up to 5%
• Proficient in Microsoft Office Suite

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination. Employment is contingent on passing a pre-employment drug screen.