Security Assistant

MultiCare Health System; Spokane (WA); On-site; USD 28,000 - 34,000; Full time

Job summary

MultiCare Health System in Spokane, WA seeks an entry-level Security Associate to be the initial security presence for hospitals and clinics. You will greet patients, assess entry needs, and provide courteous assistance and directions while maintaining discretion and professionalism.

This non-clinical role emphasizes customer service, good judgment, and a visible security presence within the hospital setting.

Qualifications

• High school graduate or equivalent preferred.
• Customer service experience preferred.
• Security experience preferred but not required.

Responsibilities

• Greet patients and visitors.
• Perform initial security assessment for entry to hospital/clinic.
• Determine business reason for entry and provide directions.

Skills

Customer service

Security awareness

Discretion

Education

High school diploma

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0 Shift: day, Schedule: 8 hr shift

Position Summary

This position serves as the initial security point of contact for MultiCare hospitals and clinics in areas where higher level security officers are not deployed. This is a non-clinical position assigned to security department and responsible for initial security assessment of people coming into the hospital and to serve as a professional security presence.

Duties include greeting patients, visitors, performing initial security assessment and determining the business reason for entering the hospital/clinic and providing courteous assistance and directions. This is an entry level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate. Has internal and external contacts.

Requirements

• High school graduate or equivalent preferred
• Customer service experience preferred
• Security experience preferred but not required

About Deaconess Hospital

Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.

About the Spokane Community

Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Associated benefit information can be viewed here.