Security Assistant

US-Department-of-Veterans-Affair; Forest Park (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Wilmington, DE, seeks a Security Assistant to perform complex communications and security duties.

Responsibilities include answering emergency lines, dispatching police, operating the overhead paging system during medical emergencies, monitoring panic and intrusion alarms, CCTV, and issuing visitor badges. Qualifications require either specialized federal experience or education as described; emphasis on data handling, confidentiality, and customer

Qualifications

• One year of specialized experience equivalent to GS-4 in the Federal service for Security Assistant duties.
• Experience with computer/automation systems, data entry, reporting, and database maintenance.
• Ability to maintain confidentiality of information and communicate with internal/external customers.
• Education may substitute for experience: 4 years of higher education in an accredited program.

Responsibilities

• Answer emergency phone lines and dispatch police to emergencies.
• Operate facility overhead paging system during medical emergencies.
• Monitor panic alarm, intrusion alarm, and CCTV systems.
• Issue visitor badges to authorized individuals.

Education

4 years of higher education

Tools

Database maintenance

Data entry systems

Office software

Job description

This position is located in a VAMC Wilmington facility Police Department. The position initiates and accomplishes a variety of complex communications and security related duties such as: answering emergency phone lines, dispatching police to emergencies, operating the facility overhead paging system during medical emergencies, monitoring panic alarm system, monitoring intrusion alarm system, monitoring closed circuit camera system, issuing visitor badges. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2026.

You may qualify based on your experience and/or education as described below:

Specialized Experience: One (1) full year of specialized experience equivalent to the GS-4 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Security Assistant, and that is typically in or related to the work of this position. Specialized experience includes: the use of various computer, automation systems; computer skills in terms of data entry, compiling information, preparing and submitting reports, and database maintenance and management; maintaining confidentiality of information, both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

OR,

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

OR,

Combination: Possess equivalent combinations of successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Physical Requirements and Work Environment: The work is typically sedentary in nature. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special physical demands are required to perform the work. Working on off-tours, rotating shifts or regular overtime may be required.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms. The work area is adequately lighted, heated, and ventilated.

Applicants for This Position Must be Able to Pass Certain Background Requirements as Outlined Below

Security Assistants need to be eligible to gain access to, and maintain access to, the Pennsylvania Justice Network and connected systems (CLEAN/NCIC). Users of these system may not have Significant Convictions, which are defined as:

• Conviction or under indictment for any felony
• Conviction for any misdemeanor 1 (M1) or equivalently graded crimes code classification
• Conviction and incarceration for any misdemeanors within last ten years
• Conviction for any two misdemeanors within the last ten years
• Conviction for any computer related crime, tampering with public records, or unlawful access to stored communications