Security Assistant

Veterans Health Administration; Erie (Erie County); On-site; USD 41,000 - 53,000; Full time

Job summary

Veterans Health Administration, located at the Erie VA Medical Center, seeks a Security Assistant to monitor physical security equipment and systems in a federal police environment.

Responsibilities include alarm monitoring, access control, emergency communications, and dispatch coordination. The role requires handling logs, keys, badges, and reports, with a compressed schedule including nights and weekends.

Qualifications

• Transcript must accompany the application.
• Foreign education must include a Certificate of Foreign Equivalency with the transcript.

Responsibilities

• Monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations.
• Determines when to dispatch law enforcement or other personnel; maintains radio/alarm activity records/logs; issues and retrieves keys and IDs; maintains accountability of badges and logs.
• Monitors and receives routine and emergency calls; coordinates with law enforcement; operates communications equipment and computer systems to support operations.
• Performs system checks on dispatch center equipment; troubleshoots issues; conducts inventory and logs; uses NCIC to access sensitive information.
• Conducts vehicle registration tasks and issues decals/permits; compiles reports related to events in the police control center.

Job description

• Department: Department of Veterans Affairs

This position is located in Police Services with the Erie VA Medical Center. The primary purpose of the position is to monitor physical security equipment and systems.

Key Responsibilities

Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs.

Communications: monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations.

Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits.

Performs other related duties as assigned. Work Schedule: Tour of duty is compressed schedule, rotating days, nights, weekends and holidays, 6pm - 6am or 6am - 6pm Compressed/Flexible: As Indicated Above Telework: Not Available Virtual: This is not a virtual position Position Description/PD#: Security Assistant/PD99858A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $40736 – $52957/yr.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.