SECURITY AREA MANAGER

Arizona State Government; Phoenix, Northern (AZ, KY); Hybrid; USD 54,000 - 56,000; Full time

Benefits offered by this job

Affordable medical, dental, life and短

ASRS retirement benefits

Paid holidays

Paid vacation and sick time

Parental leave

Tuition reimbursement

Rideshare and transit subsidy

Job summary

The Department of Economic Security (DES) in Phoenix, AZ is seeking an experienced Investigator Senior (Security Area Manager) to lead security across multiple DES facilities. You will develop, implement, and manage security plans, supervise contract security, and ensure adherence to procedures while coordinating with PSA leadership and external partners.

This role requires strong investigative abilities, risk assessment, stakeholder communication, and willingness to travel within Arizona.

Qualifications

• Experience in security, law enforcement, or investigations.
• Ability to develop and implement security plans and procedures.
• Ability to coordinate with contract security and DES staff.

Responsibilities

• Develops and maintains security processes, practices and policies to reduce risks.
• Coordinates site security, operations and activities to protect personnel and assets.
• Performs threat analyses and communicates risk to relevant staff.
• Assists in orders of protection and training for PSA personnel.
• Directs contracted security staff to meet security needs.

Skills

Security management

Investigation coordination

Crisis management

Stakeholder communication

Travel readiness

Tools

Google Suite

Job description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

SECURITY AREA MANAGER

Job Location: Office of Inspector General (OIG) 1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details: Salary: $53,852-$56,454 Grade: 20 Closing Date: September 11, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team! The Department of Economic Security, Office of Inspector General (OIG), is seeking an experienced and highly motivated professional to join our team as aN Investigator Senior. This position will serve as a Security Area Manager. In cooperation with the DES Office of Inspector General, Protective Services Administration (PSA) senior leadership, the Investigator Senior (Security Area Manager) directs the development, implementation, and management of effective security strategies at multiple DES facilities in assigned areas of responsibility. This role develops, maintains, and updates security plans, procedures, and processes, to include those implemented by contracted security personnel. The Security Area Manager conducts initial investigative activities as needed. Directs contract security staff, and DES staff at various facilities to ensure security needs are met. Conducts thorough investigations of incidents involving contracted security staff, submits Vendor Performance Reports of investigation and findings to Office of Procurement /State Procurement. This position maintains effective communication with all levels of the organization and external stakeholders to monitor and ensure contract obligations are met.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Develops, implements, and maintains security processes, practices and policies to reduce risks and responds to critical incidents in areas of physical facility and personnel security as a result of a perceived threat. Assists in mitigating security situations involving contract security personnel, employees, and/or clients. Identifies witnesses, liaisons with federal, state, and local law enforcement and/or emergency personnel as necessary and assist in investigative activities as needed.
• Coordinates and implements site security, operations and activities to maximize protection of personnel and assets while ensuring optimal use of personnel and equipment. Utilizes intelligence networks to analyze risk to DES sites and staff.
• Performs threat analyses of sites and persons suspected of making threats to DES sites and staff. Determines potential risk based on accepted industry standards and conveys that to applicable personnel. Travel will be required for this position.
• Assists all DES Divisions with the completion of any orders of protection (OOP), injunctions against harassment (IAH), injunctions against harassment in the workplace (IAH-W), and assists in training other PSA personnel for those processes.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Federal, state and local laws relating to security, law enforcement, search and seizure, arrest and use of force procedures firearms and tactics utilized in emergency situations
• Emergency procedures; security, fire and environmental alarm systems and the action appropriate in the event of their activation
• First Aid
• Electronic devices (i.e. radio and communications, computers, monitors, recording, and photography) and other security equipment
• Personal computer operations in a network environment
• Evidence handling procedures, crime analysis, investigation and Intelligence gathering
• Methods and techniques of statistical research, analysis, and probability modeling
• Google Suite products

Skills In:

• Understanding complex written documents and policies, and interpreting how those policies should be applied at a local level
• Preparing and editing official correspondence, training materials and reports to include format, edit tables and charts
• Understanding and applying crisis management techniques
• Reviewing and analyzing data and information from multiple sources to extract facts
• Reviewing and evaluation of activities and develop effective methods for improvement
• Presenting training in individual, small and large group settings
• Industry physical security standards

Ability to:

• Establish effective working relationships, both internal and external to the Department
• Direct contracted staff toward the effective accomplishment of their duties and responsibilities
• Perform all job duties and responsibilities in a safe and effective manner and not be hazard to self or others
• Assume duties and responsibilities in the absence of the department supervisor for short periods
• Develop local security policies and procedures at the direction of senior management
• Conduct fact finding research
• Utilize problem solving techniques
• Maintain confidence and composure in high stress situations
• Must be able to drive to and from locations in Arizona

Selective Preference(s):

NA

Pre-Employment Requirements:

• Travel may be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. Driver’s License Requirements. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training.
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults. This position will require driving to and from within Arizona.
• The ability to secure and maintain clearance from the Department of Child Safety (DCS) Central Registry and the Adult Protective Services (APS) Registry.
• Due to the confidential, sensitive nature of information handled, successful completion of an Arizona Criminal Justice Information System (ACJIS) background check is required prior to receiving a job offer pursuant to 28 CFR 20.21(f)(4)(i). Must obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain certification throughout the course of this assignment with the unit.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact us at email [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting [e-mail]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.